Trustmary vs Trust (formerly Usetrust)

Trustmary and Trust (formerly Usetrust) both land on Depends.

Trustmary

trustmary.com

Analyzed October 8, 2026

Depends

Confidence: Medium

Buy it if you're an SMB marketing team that needs to collect reviews and video testimonials and display them as site widgets . the free plan makes trying it cheap.

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Trust (formerly Usetrust)

usetrust.io

Analyzed October 8, 2026

Depends

Confidence: Medium

A feature-rich video testimonial collector that solopreneurs and agencies can trial cheaply, but the public review record is nearly empty and at least one customer has churned to a competitor.

Read the full report

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Trustmary versus Trust (formerly Usetrust)
Compare	Trustmary	Trust (formerly Usetrust)
Verdict	Depends	Depends
Best for	SMB marketing teams collecting testimonials	SaaS founders collecting video testimonials
Who it's not for	Ecommerce stores needing product-review workflows . or Yotpo fit better	Buyers who vet via reviews . there is almost nothing public to read
Privacy	Public security page and DPA; one patched stored XSS in its WordPress plugin (CVE-2024-44022).^⁶	No known public vulnerabilities found in the sources reviewed.¹⁴
Support quality	No support evidence in reviewed sources	One public customer left citing competitor setup help
Public sentiment	Reviews are broadly positive, praising ease of use and widgets, though several quotes appear on vendor-curated channels.	Public user feedback is extremely thin: one Trustpilot review, plus one customer who publicly switched to WiserReview citing setup support.¹⁵
Biggest gotcha	Run the WordPress plugin at 1.0.10+ . older versions have known stored XSS (CVE-2024-44022).^⁶	Public review base is nearly empty (1 Trustpilot review), so vet through the trial, not social proof.¹⁵

Pick Trustmary when

SMB marketing teams collecting testimonials
Service businesses chasing Google reviews
SaaS teams wanting video testimonials
Agencies embedding client proof widgets

When Trustmary is not a fit

Ecommerce stores needing product-review workflows . Judge.me or Yotpo fit better
Enterprises managing multi-location reputations . Birdeye-class tools instead
Teams that only want a static testimonial wall . free widget tools suffice
Buyers needing deep survey analytics . dedicated survey platforms are stronger

Pick Trust (formerly Usetrust) when

SaaS founders collecting video testimonials
Agencies managing client testimonial campaigns
Marketers adding social proof widgets

When Trust (formerly Usetrust) is not a fit

Buyers who vet via reviews . there is almost nothing public to read
Anyone wanting a free-forever plan or published pricing
Teams needing verifiable scale or big-name customer proof
Enterprises needing compliance evidence like SOC 2

Sources

Trustmary . official sitetrustmary.com
official
Trustmary Products . G2 reviewsg2.com
review
Trustmary Customer Reviews & References . FeaturedCustomersfeaturedcustomers.com
review
CIOPulse vs Trustmary vs YesInsights . SpotSaaS (4.6/5)spotsaas.com
review
Trustmary Review Solution for Shopify . Digismoothie (free plan)digismoothie.com
review
Review & testimonial widgets < 1.0.10 . Stored XSS (WPScan)wpscan.com
security
Trustmary product security pagetrustmary.com
official
Trustmary Announces $2.2 Million Fundingtrustmary.com
news
Warning: Scammers Are Impersonating Trustmarytrustmary.com
news
We Tried Top 5 Trustmary Alternatives . UseTrustusetrust.io
review
Trustpilot vs Trustmary vs Birdeye . Zigpollzigpoll.com
review
Trustmary is a 3-in-1 customer feedback tool . F6Sapi2.f6s.com
review
Pricing - Trust (usetrust.io)usetrust.io
official
Product security page - Trustusetrust.io
security
Trustpilot reviews of usetrust.iotrustpilot.com
review
WiserNotify Facebook post re: switcher from Usetrustfacebook.com
review