UChat vs LiveChat

UChat lands on Worth it, and LiveChat lands on Depends.

UChat

Worth it

Confidence: Medium

Buy if you run an SMB, coaching business, or agency and want one AI agent across WhatsApp, Instagram and web at SMB prices.

Depends

Confidence: Medium

Buy if you run an ecommerce or B2B support team that wants mature, multilingual live chat with deep integrations.

UChat versus LiveChat
Compare	UChat	LiveChat
Verdict	Worth it	Depends
Best for	Coaches selling via WhatsApp/Instagram DMs	Ecommerce teams selling in real time
Who it's not for	Enterprises needing security or compliance documentation	Solo founders wanting a free chat widget
Privacy	No known public vulnerabilities found in the sources reviewed.^⁹	Vendor publishes security pages and runs a HackerOne program; one 2023 CVE listing and platform phishing abuse reported.
Support quality	Users highlight strong, responsive support team	No evidence in sources
Public sentiment	Reviewers rate UChat 4.6-4.9 for ease of use and multi-channel automation, while noting it takes real learning investment.^²	G2 and Trustpilot reviewers rate LiveChat well, including long-time users, and TechRadar's reviewer found it delivers on its premium positioning.¹⁰
Biggest gotcha	Entry plan caps: 1 bot and 1,000 bot users on the $15 tier^⁵	No free tier; per-agent monthly pricing compounds as headcount grows¹⁴