Upstox
Depends
Confidence: Medium
A legitimate, low-cost Indian broker that works fine if you trade cheaply and never need help.
New check
Comparison
Upstox vs Groww
Upstox and Groww both land on Depends.
Groww
Depends
Confidence: Medium
A solid pick for first-time Indian investors wanting simple stock and direct mutual fund investing in one app.
| Compare | Upstox | Groww |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Cost-sensitive active traders in India | First-time Indian investors |
| Who it's not for | Anyone who might need responsive customer support | Active F&O traders needing advanced tools |
| Privacy | Major April 2021 data breach disclosed; now runs a bug bounty program and public trust-and-security page.⁸ | One public CVE (Android app auth bypass); company runs a bug bounty, employs a CISO, and publishes security practices. |
| Support quality | SEBI referrals, horror threads, negative Trustpilot | 'Very bad experience' and 'most poor service' reviews |
| Public sentiment | Long-term users accept the pricing and app, but Reddit and Trustpilot repeatedly flag bad support, new AMC fees, and difficult account closure.¹ | Users praise Groww's simplicity but frequently complain about hidden charges and poor customer support.15 |
| Biggest gotcha | Account maintenance charges introduced/raised; users report surprise fees on existing accounts³ | Multiple Reddit threads allege total costs land higher than marketing implies; verify each trade's breakdown. |
Pick Upstox when
- Cost-sensitive active traders in India
- Beginners wanting stocks, MFs, IPOs in one app
- Chart-focused intraday traders
When Upstox is not a fit
- Anyone who might need responsive customer support
- Idle or small account holders hit by AMC fees
- Non-India users . the broker is India-focused
- Users unwilling to accept its 2021 data breach history
Pick Groww when
- First-time Indian investors
- Direct mutual fund SIPs
- Mobile-first casual traders
- One-app stocks + MF portfolio
When Groww is not a fit
- Active F&O traders needing advanced tools
- Anyone needing fast, reliable support
- Cost-sensitive traders wary of hidden charges
- Users wanting deep charting and pro order types
Sources
- Upstox customer service reviews on Trustpilottrustpilot.comreview
review
- Reddit: HIGH Upstox AMCreddit.comreview
- Reddit: Upstox charging ₹20 per orderreddit.comreview
- Upstox Brokerage Charges (official)upstox.comofficial
official
- Upstox data breach . Have I Been Pwnedhaveibeenpwned.comsecurity
security
- Upstox Bug Bounty Program (official)upstox.comofficial
- Upstox launches US equities trading via Alpacaalpaca.marketsnews
- Upstox partners with TradingView for desktop platformibsintelligence.comnews
- Tiger Global-backed Upstox FY24 profit jumps 8xvccircle.comnews
- How Upstox secured 10 million+ user basezebralearn.comnews
- Groww Trustpilot reviewstrustpilot.comreview
- Groww hidden fees threadreddit.comreview