Workato
Depends
Confidence: Low
Built for large organizations automating many systems with governance and AI agents; small teams should not buy this.
Comparison
Workato vs Make
Workato and Make both land on Depends.
Make
Depends
Confidence: Medium
Buy if you run complex, multi-step automations and will actively track credit usage.
| Compare | Workato | Make |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Large enterprises | Ops teams with multi-step, branching automations |
| Who it's not for | Small teams connecting two or three apps | Anyone needing one or two simple app connections |
| Privacy | No known public vulnerabilities found in the sources reviewed.³ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Support infrastructure exists; no quality evidence found | No support evidence in reviewed sources |
| Public sentiment | No substantive independent user reviews surfaced; third-party coverage in the sources reviewed is thin.⁵ | Users praise Make's visual builder and breadth of app connections, often adopting it after hitting Zapier's limits on complex workflows.⁸ |
| Biggest gotcha | Guess: hundreds of proprietary recipes create real lock-in; check export paths before committing⁵ | Real monthly cost requires 'real math'; usage spikes can outgrow your plan quickly15 |
Pick Workato when
- Large enterprises
- Multi-system automation programs
- Governed AI agent rollouts
- Security-sensitive industries
When Workato is not a fit
- Small teams connecting two or three apps
- Startups without dedicated integration staff
- Buyers wanting flat, predictable monthly pricing
- Anyone needing a tool live this week
Pick Make when
- Ops teams with multi-step, branching automations
- Teams outgrowing Zapier's complexity limits
- Agencies building client workflows
- Non-developers connecting many SaaS apps
When Make is not a fit
- Anyone needing one or two simple app connections
- Non-technical buyers wanting plug-and-play simplicity
- Teams that hate usage-based billing surprises
- Buyers unwilling to model credit burn before committing
Sources
official
- Security | Workato docsdocs.workato.comofficial
- Security compliance | Workato docs (ISO/IEC 42001)docs.workato.comofficial
review
security
news
- Make Reviews | Trustpilottrustpilot.comreview
- Make Reviews | G2g2.comreview
- Make Reviews | Gartner Peer Insightsgartner.comreview
- Make Reviews | Capterracapterra.comreview
- Make Review | Lindylindy.ainews
news
- Make.com Pricing Explained | AllTomatealltomate.comnews
- Make.com Pricing: Real Costs | FlowBuilderHQflowbuilderhq.comnews
official