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ChannelGrabber Review

Depends

Should I use ChannelGrabber?

Multichannel eCommerce order and inventory management - channelgrabber.com

· 3 days ago

Multichannel eBay, Amazon, and Shopify sellers drowning in stock sync buy this. Single-channel sellers and buyers wanting transparent pricing do not.

Confidence

Medium. Based on 14 public sources; most snippets are truncated, so detail is thin.

Ratings

  • Value for moneyNo public pricing to judge
  • Ease of useReview snippets truncated; no clear signal
  • Feature depth
  • Support qualityNo review quotes describe support in sources
  • Security posture

Pricing

Guess: paid plans, quote-based

Not published in sources reviewed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multichannel eBay and Amazon sellers
  • Teams syncing stock across marketplaces
  • UK-based ecommerce operations

Not for

  • Single-channel Shopify sellers; native apps and spreadsheets do this cheaper
  • Buyers needing published pricing upfront
  • Enterprise retailers wanting a large user community
  • Sellers dependent on third-party shipping integrations

Gotchas - check before you buy

medium

Shiptheory ended its ChannelGrabber integration in 2020. Audit every shipping connection before you sign.

medium

Ownership changed in the 2019 Cloud Commerce Pro merger. Ask for the current roadmap in your demo.

medium

Pricing is hidden behind demos. Compare total yearly cost against Linnworks and Expandly before you commit.

low

Only 10 G2 reviews exist. Ask for two reference customers at your order volume.

Pros and cons

Pros

  • Manages orders, stock, and shipping across multiple marketplaces and webstores.
  • Integrates with Shopify and BigCommerce through official app stores.
  • Publishes a data processing addendum and product security page.
  • Case studies report saved time on order management for sellers.
  • Merged with Cloud Commerce Pro in 2019, combining order management suites.

Cons

  • G2 rating sits at 3.x of 5 from only 10 reviews.
  • Shiptheory ended shipping support for ChannelGrabber in 2020.
  • The 2019 Cloud Commerce Pro merger creates roadmap and support uncertainty.
  • Public pricing is not published; buyers request demos and quotes.

Sources & method

- 13 sources - No known vulnerabilities found in the sources reviewed.

official x2review x6security x2news x3

Key stats

  • Feature depth: 4/5

    Rating

  • Not published in sources reviewed

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money. No public pricing to judge
  • Ease of use. Review snippets truncated; no clear signal
  • Feature depth: 4/5. Covers orders, stock, shipping, and marketplace integrations
  • Support quality. No review quotes describe support in sources
  • Security posture: 3/5. Publishes DPA and security page; no audit claims
  • 3.x/5 G2 rating 10 reviews on G2
  • $2.7M Funding Reported by Crunchbase
  • 12 companies Known users Tracked by Enlyft
  • Dec 2019 Merger Merged with Cloud Commerce Pro

Pricing

Guess: paid plans, quote-based

Not published in sources reviewed

  • Multichannel orders, stock, and shipping
  • Marketplace and webstore integrations

Security

No known vulnerabilities found in the sources reviewed.

What users say

Ratings cluster near 3 of 5 on G2 from a small review base, with users praising the platform.

Companies that use it

  • Tiiwee
  • RFH Group12
  • Perfect Dayze
Full analysis

Based on 14 public sources; most snippets are truncated, so detail is thin.

Solid multichannel order manager for eBay and Amazon sellers, but tiny review base, hidden pricing, and a 2019 merger add risk.

Methodology

Based on 14 public sources; most snippets are truncated, so detail is thin.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
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  5. review
  6. review
  7. news
  8. news
  9. news
  10. security
  11. security
  12. official
  13. official

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