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Comet Backup Review

Depends

Should I use Comet Backup?

Comet Backup offers powerful backup software for businesses. Secure cloud backup, server backup & reliable data protection. All in one solution. - cometbackup.com

· 1 week ago

MSPs reselling white-label backup under their own brand buy this. Companies backing up only their own servers pay for partner machinery they do not need.

Confidence

Medium. Based on 25 public sources; snippets are truncated and no published prices were found.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo usable support evidence found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • MSPs reselling white-label backup
  • IT teams managing many client endpoints
  • Teams wanting self-hosted backup control
  • Manufacturing firms preventing costly downtime

Not for

  • Solo users protecting one laptop or home PC
  • Small teams wanting simple set-and-forget backups
  • Buyers needing published prices before a sales call
  • Non-technical offices with no admin to run backups

Gotchas - check before you buy

medium

Self-hosted customers faced a new fee in 2024; budget for possible model changes.

medium

Published prices are absent; MSPs trade end-user pricing tips on Reddit instead.

medium

G2 reviewers flag high costs; compare total device and storage spend first.

medium

Unofficial 'cometbackupscam' site dates a grievance to 29 April 2024; check references before long contracts.

Pros and cons

Pros

  • MSPs report easy setup with centralized monitoring
  • Reviewers call it easy to use
  • White-label branding lets MSPs sell backup under their own name
  • Self-hosted option keeps backup data on your own servers
  • Documents AES-256 encryption and immutable storage options

Cons

  • Users criticize high pricing on G2
  • 2024 self-hosted fee launch angered existing MSPs
  • Vendor reversed pricing course after MSP backlash
  • Independent complaint site dated 29 April 2024 targets the vendor
  • Tiny independent review base: 13 Trustpilot reviews

Sources & method

- 15 sources - No known vulnerabilities found in the sources reviewed.

official x2review x10security x1news x2

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 2/5. Users criticize high pricing; fee changes angered customers
  • Ease of use: 4/5. Reviewers describe it as easy to use
  • Feature depth: 4/5. White-label, self-hosted, broad storage integrations
  • Support quality. No usable support evidence found
  • Security posture: 4/5. Publishes AES-256 and immutability details; no public CVEs
  • 115 G2 reviews Across Comet seller page
  • 13 Trustpilot reviews Small independent sample
  • 12+ Reddit MSP threads Active r/msp discussion

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

Alternatives

Compare Comet Backup with each alternative.

  • MSP360 Managed Backup

    Managed backup rival compared head-to-head against Comet for MSPs

  • Cove Data Protection

    Capterra-listed competitor for MSP backup buyers

  • WholesaleBackup

    White-label alternative marketed directly at Comet switchers

    Comet Backup vs WholesaleBackup

  • CrashPlan

    Simpler endpoint backup for businesses that do not resell

Full analysis

Based on 25 public sources; snippets are truncated and no published prices were found.

White-label backup built for MSPs; overkill and pricey for one company backing up its own devices.

Methodology

Based on 25 public sources; snippets are truncated and no published prices were found.

Read how a report is made.

Sources

  1. Comet Backup Reviews 2026: Details, Pricing, & Features (G2)g2.com
    review
  2. Comet Backup Pros and Cons (G2)g2.com
    review
  3. Comet Backup Reviews (Trustpilot)trustpilot.com
    review
  4. Comet Backup Price, Features, Reviews & Ratings (Capterra)capterra.in
    review
  5. What is your experience with Comet Backup Server? (Reddit r/msp)reddit.com
    review
  6. Comet Backup - Self Hosted Fee Coming (Reddit r/msp)reddit.com
    review
  7. Comet Backup came to their senses! (Reddit r/msp)reddit.com
    review
  8. Local backup for MSP that has centralized monitoring (Reddit r/sysadmin)reddit.com
    review
  9. Comet Backup vs. MSP360 Managed Backup Comparison (SourceForge)sourceforge.net
    review
  10. MSP360 vs Comet Backup: An Honest Comparisonmsp360.com
    review
  11. RIP Comet Backup 29th April 2024cometbackupscam.com
    news
  12. Comet Backup company information, funding & investors (Dealroom)wa.dealroom.co
    news
  13. Secure Backup: AES-256 & Immutable Storage (Comet)cometbackup.com
    official
  14. Security & compliance (Comet Documentation)docs.cometbackup.com
    security
  15. Comet Backup integration (Wasabi)wasabi.com
    official

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