shouldiuse.io

Categories

VERDICT

Monday.com Review

Depends

Should I use Monday.com?

Your space to connect with users, ask questions, and level up your platform. - community.monday.com

· 1 month ago

A solid buy for mid-size teams that need flexible, visual project and workflow management and will actually use the automations. Small teams or anyone wanting a simple task list or contact tracker should pick a cheaper, simpler tool — per-seat pricing and setup effort aren't worth it for that.

Confidence

High. Based on 40+ public sources: G2/Trustpilot reviews, Reddit threads, vendor trust center, and pricing pages. Note: the pasted URL is monday.com's community forum, not the product page.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct support-quality evidence found
  • Security posture

Pricing

from $9/user/mo

Basic

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Standard$12/user/mo
Top tiersup to ~$228/seat cited

Best for

  • Mid-size teams running multiple projects
  • Ops and marketing teams wanting automations
  • Teams that live in visual boards
  • Orgs needing many integrations

Not for

  • Small teams needing a simple shared task list
  • Solo users or anyone on a tight budget
  • Teams that won't maintain boards and automations
  • Buyers sensitive to per-seat price hikes

Gotchas - check before you buy

high

Costs scale with every seat; highest plans cited around $228/seat

medium

Guess: Basic tier is stripped down; realistic minimum is ~$12/user Standard

medium

Monday's forms and share features have been abused for phishing campaigns

Pros and cons

Pros

  • 4.7/5 rating across ~19,000 G2 product reviews
  • Repeatedly described as user-friendly and visually intuitive
  • Wide feature set: automations, integrations, and AI
  • Free plan available to get started
  • Large active peer community (r/mondaydotcom)

Cons

  • Per-seat pricing escalates fast; top plans near $228/seat
  • Users increasingly question whether it's still worth the price
  • Some users report severe business disruption after adopting
  • Accusations of astroturfed reviews cloud community sentiment

Sources & method

- 14 sources - SOC 2 compliance and a trust center; platform features have been abused for phishing, one since removed.

official x1review x8security x3news x2
  • WorkForms used in phishing chain, WorkForms was used in a phishing attack impersonating ChainLink.
  • Share Update feature abused, then removed, The 'Share Update' feature was abused for phishing; removed it.

Key stats

  • Value for money: 2/5

    Rating

  • from $9/user/mo

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Per-seat costs and hikes draw frequent complaints
  • Ease of use: 4/5. Repeatedly described as user-friendly and visual
  • Feature depth: 4/5. Broad automations, integrations, and AI features
  • Support quality. No direct support-quality evidence found
  • Security posture: 3/5. SOC 2 and trust center, but phishing abuse reported
  • 4.7/5 G2 rating ~19,089 reviews across monday.com products
  • $9/seat/mo Starting price Basic plan; Standard runs $12
  • Yes Free tier limited plan available
  • 250,000+ Customers worldwide, per monday.com

Pricing

Basic

from $9/user/mo

  • Entry plan
  • Limited features

Standard

$12/user/mo

  • Everyday team features
  • Per third-party pricing review

Top tiers

up to ~$228/seat cited

  • Flagged as poor value in one review

Security

SOC 2 compliance and a trust center; platform features have been abused for phishing, one since removed.

  • WorkForms used in phishing chainWorkForms was used in a phishing attack impersonating ChainLink.10
  • Share Update feature abused, then removedThe 'Share Update' feature was abused for phishing; removed it.11

Alternatives

Compare Monday.com with each alternative.

Companies that use it

  • Millennia14
Full analysis

Based on 40+ public sources: G2/Trustpilot reviews, Reddit threads, vendor trust center, and pricing pages. Note: the pasted URL is monday.com's community forum, not the product page.

Well-rated visual work OS (4.7/5 G2) that gets expensive per seat — great for scaling teams, overkill for simple task lists.

Methodology

Based on 40+ public sources: G2/Trustpilot reviews, Reddit threads, vendor trust center, and pricing pages. Note: the pasted URL is monday.com's community forum, not the product page.

Read how a report is made.

Sources

  1. review
  2. official
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. security
  11. security
  12. security
  13. news
  14. news

Add this review to your site

This check for Monday.com says Depends.

Put the badge on your site.

Visitors see the independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.