shouldiuse.io

Report

Should I Use Monday.com?

community.monday.com·Analyzed 11 hours ago··Based on 14 sources

Your space to connect with users, ask questions, and level up your platform.

Depends

Depends

A solid buy for mid-size teams that need flexible, visual project and workflow management and will actually use the automations.

Well-rated visual work OS (4.7/5 G2) that gets expensive per seat — great for scaling teams, overkill for simple task lists.

Confidence: High

4.7/5

G2 rating

~19,089 reviews across monday.com products

$9/seat/mo

Starting price

Basic plan; Standard runs $12

Yes

Free tier

limited plan available

250,000+

Customers

worldwide, per monday.com

Value for money2

Per-seat costs and hikes draw frequent complaints

Ease of use4

Repeatedly described as user-friendly and visual

Feature depth4

Broad automations, integrations, and AI features

Security posture3

SOC 2 and trust center, but phishing abuse reported

Pros

  • 4.7/5 rating across ~19,000 G2 product reviews¹
  • Repeatedly described as user-friendly and visually intuitive
  • Wide feature set: automations, integrations, and AI
  • Free plan available to get started
  • Large active peer community (r/mondaydotcom)

Cons

  • Per-seat pricing escalates fast; top plans near $228/seat³
  • Users increasingly question whether it's still worth the price
  • Some users report severe business disruption after adopting
  • Accusations of astroturfed reviews cloud community sentiment

Gotchas

  • highCosts scale with every seat; highest plans cited around $228/seat³
  • mediumGuess: Basic tier is stripped down; realistic minimum is ~$12/user Standard
  • mediumMonday's forms and share features have been abused for phishing campaigns10

Best for

  • Mid-size teams running multiple projects
  • Ops and marketing teams wanting automations
  • Teams that live in visual boards
  • Orgs needing many integrations

Not for

  • Small teams needing a simple shared task list
  • Solo users or anyone on a tight budget
  • Teams that won't maintain boards and automations
  • Buyers sensitive to per-seat price hikes

Companies that use it

  • Millennia14

Pricing

Basic

from $9/user/mo

  • Entry plan
  • Limited features

Standard

$12/user/mo

  • Everyday team features
  • Per third-party pricing review

Top tiers

up to ~$228/seat cited

  • Flagged as poor value in one review

Security

SOC 2 compliance and a trust center; platform features have been abused for phishing, one since removed.

  • WorkForms used in phishing chainWorkForms was used in a phishing attack impersonating ChainLink.10
  • Share Update feature abused, then removedThe 'Share Update' feature was abused for phishing; removed it.11

What users say

Long-time users like the visual boards and flexibility, but pricing hikes and complexity dominate recent complaints.

It's almost ruined my business.
Reddit, r/productivity
We are being astroturfed by Monday.com, a terrible platform
Reddit, r/ProductManagement
Is Monday.com still worth the price?
Reddit, r/mondaydotcom

Alternatives

Compare Monday.com with each alternative.

Asana

Established work management tool; common switch target from Monday.

Full analysis

Based on 40+ public sources: G2/Trustpilot reviews, Reddit threads, vendor trust center, and pricing pages. Note: the pasted URL is monday.com's community forum, not the product page.

Sources

  1. review
  2. official
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. security
  11. security
  12. security
  13. news
  14. news

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