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Should I use Facilio?

AI built inside your CMMS to make your FM operations smarter and easier - facilio.com

Depends. Buy it if you run a large multi-site property portfolio with complex FM, compliance, and energy operations. Skip it if you're a small team that needs basic work-order tracking — it's built and priced for enterprise scale.

Confidence

Medium. Based on ~20 public sources. Note: security CVEs found in sources target the unrelated open-source 'facil.io' C library, not Facilio Inc.

Ratings

  • Value for moneyNo public pricing evidence
  • Ease of useNo independent usability data found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-site property portfolios
  • Enterprise facility management teams
  • Compliance-heavy building operations
  • Owners wanting maintenance plus energy in one platform

Not for

  • Single-building teams needing simple work orders
  • Small businesses wanting a cheap, fast-to-deploy CMMS
  • Buyers who need transparent published pricing before talking to sales
  • Guess: teams without staff to manage a broad platform rollout

Gotchas - check before you buy

medium

No published pricing; Microsoft Marketplace says customized quotes only. Negotiate hard.

medium

Vendor-written blogs dominate comparisons (Corrigo, UpKeep, Maximo); verify with independent references.

medium

Guess: implementation, data migration, and IoT integration likely add services costs — budget beyond license.

Pros and cons

Pros

  • AI built into CMMS for automated compliance work orders
  • Rated 4+/5 as a seller across its G2 product listings
  • Customer support repeatedly cited as a top user like
  • $35M Series B (2022) backs the platform
  • Broad suite: vendor and visitor apps, dashboards, connected buildings

Cons

  • Many comparisons are vendor-authored; independent review depth is limited
  • Positioned against Maximo and Planon — enterprise weight, not lightweight
  • Glassdoor shows a 56% employee metric — probe org health in demos

Sources & method

Analyzed 9/30/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x7news x2

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing evidence
  • Ease of use. No independent usability data found
  • Feature depth: 4/5. CMMS plus energy, vendors, visitors, compliance AI
  • Support quality: 4/5. G2 users list customer support as top like
  • Security posture: 3/5. Security pages, GDPR, disclosure program; no certifications shown
  • 4+/5 G2 seller rating Across Facilio products on G2
  • 57 Customer reviews Referenced on FeaturedCustomers
  • 2017 Founded May 2017, per FacilitiesNet profile
  • $35M Funding Series B, February 2022

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

G2 reviewers report positive experiences and rate support highly, while Reddit facility managers still debate portfolio fit.

“Facilio has exceeded our…”
G2 reviewer

Companies that use it

  • Kingsmede
  • Q3 (UK facilities management)
  • ICD Brookfield Place Dubai
Full analysis

Based on ~20 public sources. Note: security CVEs found in sources target the unrelated open-source 'facil.io' C library, not Facilio Inc.

Powerful AI CMMS for big multi-site portfolios; overkill and quote-only pricing for small teams.

Methodology

Based on ~20 public sources. Note: security CVEs found in sources target the unrelated open-source 'facil.io' C library, not Facilio Inc.

Sources

  1. Facilio Reviews — G2g2.com
    review
  2. Facilio Seller Profile — G2g2.com
    review
  3. 57 Facilio Customer Reviews — FeaturedCustomersfeaturedcustomers.com
    review
  4. Facilio Software Reviews & Pricing — SoftwareAdvicesoftwareadvice.com
    review
  5. Facilio Pricing & Reviews — Capterracapterra.com
    review
  6. Reddit r/FacilityManagement thread on Facilioreddit.com
    review
  7. Facilio Reviews — Glassdoorglassdoor.com
    review
  8. Facilio Raises $35M Series Bfacilio.com
    news
  9. Facilio enterprise platform — FacilitiesNetfacilitiesnet.com
    news
  10. Facilio Pricing Pagefacilio.com
    official
  11. Facilio Security Pagefacilio.com
    official
  12. Facilio Connected CMMS — Microsoft Marketplacemarketplace.microsoft.com
    official

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