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UpKeep Review

Depends

Should I use UpKeep?

CMMS Software | AI-Powered Maintenance Platform - upkeep.com

· 1 month ago

Buy if you run a real maintenance operation with technicians in the field and want mobile work orders. Skip it if you maintain a handful of assets — a spreadsheet or simpler tool covers that.

Confidence

Medium. Based on 25+ relevant public sources; many review snippets were truncated mid-sentence, limiting quote extraction.

Ratings

  • Value for moneyNo public pricing figures in evidence
  • Ease of use
  • Feature depth
  • Support qualityReview snippets truncated; no reliable signal
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • In-house maintenance teams
  • Facilities and plant managers
  • Field technicians needing mobile work orders
  • Manufacturing operations

Not for

  • Small shops with a handful of assets — a spreadsheet does the job
  • Buyers needing heavy enterprise configurability — legacy CMMS may fit better
  • Anyone not maintaining physical assets — it's built for maintenance crews

Gotchas - check before you buy

medium

Competitors market themselves as better-value; benchmark pricing against Maintainly-class tools.

medium

Guess: migrating asset history out of a CMMS is painful — plan data export upfront.

medium

Trial your critical workflow first — users report a main limitation.

low

Evaluate MaintainX and Limble head-to-head; Reddit buyers compare all three before choosing.

Pros and cons

Pros

  • Mobile-first design; technicians manage work orders from phones
  • SOC 2 Type II audited
  • 4,000+ companies onboard
  • Rated #1 maintenance app on Google Play
  • Broad feature set: assets, work orders, safety and compliance, AI

Cons

  • Crowded category; reviewers frequently favor MaintainX, Limble, or Coast
  • Users cite a 'main limitation' with the software

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x6security x2news x2

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing figures in evidence
  • Ease of use: 4/5. Mobile-first; users praise the work-order flow
  • Feature depth: 4/5. Assets, work orders, safety module, AI features
  • Support quality. Review snippets truncated; no reliable signal
  • Security posture: 4/5. SOC 2 Type II; no public CVEs for product
  • 1,091 G2 reviews G2 review count
  • 4,000+ Customers companies, per vendor site
  • $36M Series B Funding 2020; Accel-KKR growth round 2026

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

G2 users praise the mobile work-order experience, while some reviewers note limitations and rival vendors actively court UpKeep's buyers.

Companies that use it

  • Old Trapper
  • Water Lilies
Full analysis

Based on 25+ relevant public sources; many review snippets were truncated mid-sentence, limiting quote extraction.

Solid mobile-first CMMS for maintenance teams; overkill for small shops — compare MaintainX and Limble first.

Methodology

Based on 25+ relevant public sources; many review snippets were truncated mid-sentence, limiting quote extraction.

Read how a report is made.

Sources

  1. UpKeep Reviews 2026: Details, Pricing, & Featuresg2.com
    review
  2. UpKeep Reviews, Pros and Conssoftwareadvice.com
    review
  3. UpKeep Maintenance Management Reviewstrustpilot.com
    review
  4. Honest UpKeep Review: Is UpKeep a Good CMMS?coastapp.com
    review
  5. CMMS platforms (MaintainX, Limble, and UpKeep)reddit.com
    review
  6. MaintainX vs UpKeep: CMMS Comparison 2026getmaintainx.com
    review
  7. UpKeep: CMMS Software | AI-Powered Maintenance Platformupkeep.com
    official
  8. UpKeep Pricing — CMMS Plans & Costsupkeep.com
    official
  9. UpKeep Trust Centertrust.upkeep.com
    security
  10. UpKeep Completes SOC 2 Type 2 Examinationprweb.com
    security
  11. UpKeep Announces Strategic Growth Investment from Accel-KKRaccel-kkr.com
    news
  12. UpKeep Raises $36 Million Series Bupkeep.com
    news

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