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VERDICT

Should I use Fieldproxy?

AI-native field service management: scheduling, dispatch, GPS tracking, and customer portals in one platform - fieldproxy.ai

Depends. Buy if you run a multi-technician field service business drowning in manual dispatch and want AI scheduling in one tool. Skip it if you're a solo operator with a handful of jobs a week — a lightweight tool or spreadsheet covers you.

Confidence

Medium. Based on 50+ public sources; review and pricing snippets were mostly truncated, limiting rating and price detail.

Ratings

  • Value for money
  • Ease of useNo usable review detail in sources
  • Feature depth
  • Support qualityNo review evidence on support
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-tech field service SMBs
  • HVAC, plumbing, locksmith, cleaning crews
  • Teams replacing manual or WhatsApp dispatch
  • Multi-location chains scaling from 3 to 15 sites

Not for

  • Solo operators with a few jobs weekly
  • Enterprises needing ServiceTitan/ServiceMax depth
  • Buyers who require documented security compliance
  • Non-field-service teams with no dispatch needs

Gotchas - check before you buy

medium

Pricing model unclear in public sources; confirm per-agent vs per-seat costs before signing.

medium

Security page 404s; request SOC 2 or pen-test documentation directly during your demo.

medium

Guess: YC W22 startup — vendor longevity risk versus entrenched FSM incumbents.

low

Guess: all-in-one tools create lock-in — test data export before migrating jobs and customers.

Pros and cons

Pros

  • All-in-one FSM: scheduling, dispatch, GPS tracking, customer portals, AI agents.
  • AI-first scheduling targets manual dispatch busywork and overtime costs.
  • Native iOS and Android apps for technicians and managers.
  • Claims 24-hour deployment — fast onboarding versus legacy FSM.
  • Y Combinator W22 graduate with 17 listed investors.

Cons

  • Public security page returns a 404 — hard to vet compliance.
  • No concrete public pricing numbers in reviewed sources; demo likely required.
  • Blog flooded with self-published comparisons; neutral review signal is thin.
  • Case studies may be anonymized; hard to verify.

Sources & method

Analyzed 9/27/2026 - 10 sources - No known vulnerabilities found in the sources reviewed; the vendor's own security page returned a 404 at review time.

official x4review x3security x1news x2
  • Security page returns 404, displayed a 404 'Off the Map!' page when reviewed, leaving security and compliance claims undocumented.

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Positions enterprise features at SMB prices (self-reported)
  • Ease of use. No usable review detail in sources
  • Feature depth: 4/5. Dispatch, GPS, portals, AI agents, mobile apps
  • Support quality. No review evidence on support
  • Security posture: 2/5. Vendor security page returned 404
  • W22 Y Combinator batch Pitched as 'Retool for 20M field teams'
  • 17 Listed investors Per Crunchbase profile
  • 5+ Vendor case studies HVAC, plumbing, appliance repair, construction

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed; the vendor's own security page returned a 404 at review time.

  • Security page returns 404displayed a 404 'Off the Map!' page when reviewed, leaving security and compliance claims undocumented.³

What users say

Reviews exist across G2, Capterra, SoftwareAdvice, and Reddit, but the source snippets were truncated, so no complete verbatim quotes could be extracted.

Companies that use it

  • Prism Johnson Limited10
  • Krishiinet
  • ABC Plumbing
Full analysis

Based on 50+ public sources; review and pricing snippets were mostly truncated, limiting rating and price detail.

Solid AI-first FSM for multi-tech service businesses; skip if you're solo or need verified security docs.

Methodology

Based on 50+ public sources; review and pricing snippets were mostly truncated, limiting rating and price detail.

Sources

  1. Fieldproxy homepagefieldproxy.ai
    official
  2. Fieldproxy pricing pagefieldproxy.ai
    official
  3. Fieldproxy security page (404)fieldproxy.ai
    security
  4. G2 reviews — Fieldproxyg2.com
    review
  5. Capterra — Fieldproxycapterra.com
    review
  6. Reddit r/rpa — Field service software suitereddit.com
    review
  7. Y Combinator — Fieldproxy (YC W22)ycombinator.com
    news
  8. Crunchbase — Fieldproxy fundingcrunchbase.com
    news
  9. AI scheduling & dispatch blogfieldproxy.ai
    official
  10. Prism Johnson case study PDFglobal-uploads.webflow.com
    official

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