Fieldproxy vs ServiceTitan

Fieldproxy and ServiceTitan both land on Depends.

Fieldproxy

Depends

Confidence: Medium

Buy if you run a multi-technician field service business drowning in manual dispatch and want AI scheduling in one tool.

Depends

Confidence: High

Buy if you're a mid-size or large HVAC, plumbing, or electrical contractor with admin staff and real budget.

Fieldproxy versus ServiceTitan
Compare	Fieldproxy	ServiceTitan
Verdict	Depends	Depends
Best for	Multi-tech field service SMBs	Mid-size and large HVAC, plumbing, electrical contractors
Who it's not for	Solo operators with a few jobs weekly	Solo operators and one-truck shops
Privacy	No known public vulnerabilities found in the sources reviewed; the vendor's own security page returned a 404 at review time.^³	Enterprise security program exists, but a Feb 2026 incident was disclosed and its npm packages were flagged for embedded malicious code.
Support quality	No review evidence on support	Reviews cite slow, unresponsive support
Public sentiment	Reviews exist across G2, Capterra, SoftwareAdvice, and Reddit, but the source snippets were truncated, so no complete verbatim quotes could be extracted.^⁴	Users praise the depth and business results but frequently complain about price, opaque quoting, and support.¹²
Biggest gotcha	Pricing model unclear in public sources; confirm per-agent vs per-seat costs before signing.^²	Users report ServiceTitan charges different customers different prices; negotiate hard and get everything in writing.¹⁴