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FTI Technology Review

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Should I use FTI Technology?

E-discovery, forensics and data-risk services from FTI Consulting - ftitechnology.com

· 2 days ago

Buy only if you're legal, compliance or security leadership at a large organization facing litigation, investigation or a major data-risk matter. If you want software you can buy, try, and price yourself, this is not it.

Confidence

Medium. Based on 30+ public sources; customer reviews and pricing details are scarce.

Ratings

  • Value for moneyNo public pricing to judge
  • Ease of useService model, no UI evidence
  • Feature depth
  • Support quality
  • Security posture

Pricing

Quote-based

Custom engagement

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Large legal teams in litigation
  • Cross-border e-discovery matters
  • M&A second-request document review
  • Internal investigations and IP theft

Not for

  • Small businesses wanting off-the-shelf software
  • Teams without enterprise legal budgets
  • DIY e-discovery on a budget
  • Buyers wanting transparent self-serve pricing

Gotchas - check before you buy

medium

Quote-based pricing; costs can escalate on large document reviews

medium

One Glassdoor review title warns 'Stay Away'; staffing morale may affect delivery

Pros and cons

Pros

  • Full-service e-discovery, from software hosting to managed document review
  • : patent-pending AI review marketed as fast and defensible
  • Global delivery across multi-jurisdiction litigation and investigations
  • Predictable pricing option for managed document review

Cons

  • Consulting service, not software you can self-serve or trial
  • No public pricing; every engagement is quoted per matter
  • Employee reviews at parent firm flag poor culture and HR
  • Customer reviews are scarce; visible feedback is mostly employee-side

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x3review x5security x1news x1

Key stats

  • Feature depth: 4/5

    Rating

  • Quote-based

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing to judge
  • Ease of use. Service model, no UI evidence
  • Feature depth: 4/5. Broad: e-discovery, forensics, privacy, AI review
  • Support quality: 4/5. Case studies report fast, defensible delivery
  • Security posture: 4/5. Security services provider, publishes security page
  • FTI Consulting Parent company Public, NYSE: FCN
  • Mar 2025 IQ.AI launch Patent-pending AI document review
  • Quote-based Pricing Predictable pricing on managed review

Pricing

Custom engagement

Quote-based

  • E-discovery hosting and consulting
  • Managed document review
  • IQ.AI AI-assisted review

Security

No known vulnerabilities found in the sources reviewed.

Companies that use it

Full analysis

Based on 30+ public sources; customer reviews and pricing details are scarce.

Not software — FTI Consulting's e-discovery, forensics and AI review services for big legal matters. Small teams: walk away.

Methodology

Based on 30+ public sources; customer reviews and pricing details are scarce.

Read how a report is made.

Sources

  1. FTI Consulting - FTI Technology - Stay Away (Glassdoor)glassdoor.co.uk
    review
  2. FTI Technology NPS & Customer Reviews (Comparably)comparably.com
    review
  3. FTI Technology Reviews (Gartner)gartner.com
    review
  4. E-Discovery Consulting brochurestatic2.ftitechnology.com
    official
  5. IQ.AI for Review launchfinance.yahoo.com
    news
  6. Acuity Integrated Document Review launchftitechnology.com
    official
  7. Vodafone and Three document discovery case studystatic2.ftitechnology.com
    official
  8. FTI Consulting poor culture and HR review (Glassdoor)glassdoor.co.uk
    review
  9. Product security pageftitechnology.com
    security
  10. FTI Technology listing (Compare the Cloud)comparethecloud.net
    review

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