FTI Technology
Depends
Confidence: Medium
Buy only if you're legal, compliance or security leadership at a large organization facing litigation, investigation or a major data-risk matter.
New check
Comparison
FTI Technology vs Relativity
FTI Technology and Relativity both land on Depends.
Relativity
Depends
Confidence: Medium
Buy if you're a large firm, enterprise legal department, or eDiscovery provider with constant heavy litigation data and certified staff.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Large legal teams in litigation | AmLaw firms and litigation teams |
| Who it's not for | Small businesses wanting off-the-shelf software | Small firms with occasional matters |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Case studies report fast, defensible delivery | Users pan support despite 24-hour claim |
| Public sentiment | Feedback is thin and mostly employee-side, with Glassdoor posts split between praising coworkers and warning about culture.¹ | Reviewers praise the depth and AI capabilities but repeatedly flag slowness, opaque pricing, and poor support. |
| Biggest gotcha | Quote-based pricing; costs can escalate on large document reviews10 | Pricing is negotiated per contract . expect a sales process, not a price list. |
Pick FTI Technology when
- Large legal teams in litigation
- Cross-border e-discovery matters
- M&A second-request document review
- Internal investigations and IP theft
When FTI Technology is not a fit
- Small businesses wanting off-the-shelf software
- Teams without enterprise legal budgets
- DIY e-discovery on a budget
- Buyers wanting transparent self-serve pricing
Pick Relativity when
- AmLaw firms and litigation teams
- Enterprise legal departments
- eDiscovery service providers
- High-volume document review
When Relativity is not a fit
- Small firms with occasional matters
- Teams wanting transparent self-serve pricing
- Companies without trained eDiscovery staff
- Simple legal holds or light review needs
Sources
- FTI Consulting - FTI Technology - Stay Away (Glassdoor)glassdoor.co.ukreview
- FTI Technology NPS & Customer Reviews (Comparably)comparably.comreview
- FTI Technology Reviews (Gartner)gartner.comreview
- E-Discovery Consulting brochurestatic2.ftitechnology.comofficial
- IQ.AI for Review launchfinance.yahoo.comnews
- Acuity Integrated Document Review launchftitechnology.comofficial
- Vodafone and Three document discovery case studystatic2.ftitechnology.comofficial
- FTI Consulting poor culture and HR review (Glassdoor)glassdoor.co.ukreview
- Product security pageftitechnology.comsecurity
- FTI Technology listing (Compare the Cloud)comparethecloud.netreview
- Relativity aiR eDiscovery platform pagerelativity.comofficial
- Relativity aiR Pricing pagerelativity.comofficial
official
- RelativityOne Is Now Relativity aiRrelativity.comofficial
review
- Relativity Reviews on G2g2.comreview