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GetApp Review

Depends

Should I use GetApp?

Business software reviews and comparisons directory - getapp.ca

· 1 month ago

Use GetApp as a free starting point to discover and shortlist business software. Don't treat its rankings or reviews as neutral — vendors pay for placement, so cross-check on G2 or TrustRadius before deciding.

Confidence

Medium. Based on ~20 public sources; low-quality SEO and scraper pages excluded

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security postureNo security page on .ca; no breach evidence

Pricing

Free

Buyer access

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Vendor listingsUnpublished

Best for

  • SMBs shortlisting software
  • Category research before demos
  • Free comparison shoppers

Not for

  • Buyers wanting neutral rankings — vendors pay for placement
  • Teams using it as the sole decision source
  • Enterprise procurement needing audited vendor data
  • Anyone expecting it to be actual software — it's a directory

Gotchas - check before you buy

high

'Top rated' placements can be vendor-sponsored, not earned by merit

medium

Some users report misleading promotions from the platform itself

low

Guess: is a regional mirror of; features and coverage may differ

Pros and cons

Pros

  • Free for software buyers; vendors pay for listings
  • Large catalog: 2.5M+ verified reviews claimed across categories
  • Digital comparison tool helps shortlist options quickly
  • Established backing: Gartner-owned, being acquired by G2

Cons

  • Listings are pay-to-play; paid profiles get favored placement
  • GetApp's own user sentiment is mixed to negative
  • Third-party sites miscategorize it; data quality inconsistent
  • Vendor pricing on the platform is unpublished and non-standard
  • The .ca domain has no security page

Sources & method

- 8 sources - No known vulnerabilities found in the sources reviewed.

official x2review x4news x2

Key stats

  • Value for money: 4/5

    Rating

  • Free

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 4/5. Free for buyers; vendors fund it
  • Ease of use: 4/5. Built-in comparison tools speed shortlisting
  • Feature depth: 3/5. Huge catalog, uneven review depth per category
  • Support quality. No support evidence in sources
  • Security posture. No security page on .ca; no breach evidence
  • 2.5M+ Verified reviews claimed across GetApp's network
  • Free Cost for buyers vendors pay for listings
  • 106 Trustpilot reviewers of GetApp about getapp.com itself
  • 2010 Founded launched with 2,200 apps listed

Pricing

Buyer access

Free

  • Browse reviews and comparisons
  • Category reports and shortlisting

Vendor listings

Unpublished

  • Free basic product profile
  • Paid placement and lead generation

Security

No known vulnerabilities found in the sources reviewed.

What users say

Sentiment splits: some users find it helpful for software discovery, others criticize its promotions and paid placement.

“I found GetApp to be a decent and helpful platform for”
G2 review
“GetApp are horrible. I saw their promotion”
Quora
Full analysis

Based on ~20 public sources; low-quality SEO and scraper pages excluded

Free directory for shortlisting software — but rankings are pay-to-play. Cross-check G2 or TrustRadius before deciding.

Methodology

Based on ~20 public sources; low-quality SEO and scraper pages excluded

Read how a report is made.

Sources

  1. GetApp Reviews 2026 - G2g2.com
    review
  2. GetApp Trustpilot reviewstrustpilot.com
    review
  3. What is your review of GetApp.com? - Quoraquora.com
    review
  4. G2 to Acquire Capterra, Software Advice, and GetApp from Gartnercompany.g2.com
    news
  5. Best Review Sites: GetAppb2bsaasreviews.com
    review
  6. GetApp.com launch coveragetechcrunch.com
    news
  7. GetApp security page (.ca)getapp.ca
    official
  8. GetApp official sitegetapp.com
    official

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