shouldiuse.io

Report

Should I Use GetApp?

getapp.ca·Analyzed 22 hours ago··Based on 8 sources

Business software reviews and comparisons directory

Depends

Depends

Use GetApp as a free starting point to discover and shortlist business software.

Free directory for shortlisting software — but rankings are pay-to-play. Cross-check G2 or TrustRadius before deciding.

Confidence: Medium

2.5M+

Verified reviews claimed

across GetApp's network

Free

Cost for buyers

vendors pay for listings

106

Trustpilot reviewers of GetApp

about getapp.com itself

2010

Founded

launched with 2,200 apps listed

Value for money4

Free for buyers; vendors fund it

Ease of use4

Built-in comparison tools speed shortlisting

Feature depth3

Huge catalog, uneven review depth per category

Pros

  • Free for software buyers; vendors pay for listings
  • Large catalog: 2.5M+ verified reviews claimed across categories
  • Digital comparison tool helps shortlist options quickly
  • Established backing: Gartner-owned, being acquired by G2⁴

Cons

  • Listings are pay-to-play; paid profiles get favored placement⁵
  • GetApp's own user sentiment is mixed to negative³
  • Third-party sites miscategorize it; data quality inconsistent
  • Vendor pricing on the platform is unpublished and non-standard
  • The .ca domain has no security page⁷

Gotchas

  • high'Top rated' placements can be vendor-sponsored, not earned by merit⁵
  • mediumSome users report misleading promotions from the platform itself³
  • lowGuess: is a regional mirror of; features and coverage may differ⁷

Best for

  • SMBs shortlisting software
  • Category research before demos
  • Free comparison shoppers

Not for

  • Buyers wanting neutral rankings — vendors pay for placement
  • Teams using it as the sole decision source
  • Enterprise procurement needing audited vendor data
  • Anyone expecting it to be actual software — it's a directory

Pricing

Buyer access

Free

  • Browse reviews and comparisons
  • Category reports and shortlisting

Vendor listings

Unpublished

  • Free basic product profile
  • Paid placement and lead generation

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Sentiment splits: some users find it helpful for software discovery, others criticize its promotions and paid placement.

“I found GetApp to be a decent and helpful platform for”
— G2 review
“GetApp are horrible. I saw their promotion”
— Quora

Alternatives

Compare GetApp with each alternative.

Full analysis

Based on ~20 public sources; low-quality SEO and scraper pages excluded

Sources

  1. GetApp Reviews 2026 - G2g2.com
    review
  2. GetApp Trustpilot reviewstrustpilot.com
    review
  3. What is your review of GetApp.com? - Quoraquora.com
    review
  4. G2 to Acquire Capterra, Software Advice, and GetApp from Gartnercompany.g2.com
    news
  5. Best Review Sites: GetAppb2bsaasreviews.com
    review
  6. GetApp.com launch coveragetechcrunch.com
    news
  7. GetApp security page (.ca)getapp.ca
    official
  8. GetApp official sitegetapp.com
    official

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