GetApp
Depends
Confidence: Medium
Use GetApp as a free starting point to discover and shortlist business software.
Comparison
GetApp vs G2
GetApp and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | GetApp | G2 |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMBs shortlisting software | B2B software buyers shortlisting tools |
| Who it's not for | Buyers wanting neutral rankings . vendors pay for placement | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.13 |
| Support quality | No support evidence in sources | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Sentiment splits: some users find it helpful for software discovery, others criticize its promotions and paid placement.¹ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.15 |
| Biggest gotcha | 'Top rated' placements can be vendor-sponsored, not earned by merit⁵ | Vendor contracts are negotiated and opaque; budget five figures annually before committing.14 |
Pick GetApp when
- SMBs shortlisting software
- Category research before demos
- Free comparison shoppers
When GetApp is not a fit
- Buyers wanting neutral rankings . vendors pay for placement
- Teams using it as the sole decision source
- Enterprise procurement needing audited vendor data
- Anyone expecting it to be actual software . it's a directory
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
- GetApp Reviews 2026 - G2g2.comreview
- GetApp Trustpilot reviewstrustpilot.comreview
review
news
- Best Review Sites: GetAppb2bsaasreviews.comreview
- GetApp.com launch coveragetechcrunch.comnews
- GetApp security page (.ca)getapp.caofficial
- GetApp official sitegetapp.comofficial
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial
- G2 Software Pricing . Vendrvendr.comnews
- Read Customer Service Reviews of www.g2.com . Trustpilottrustpilot.comreview
review