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GetApp Review

Depends

Should I use GetApp?

Not disclosed - getapp.de

· 1 week ago

Use GetApp to build a free shortlist of business software across many categories. Do not treat its rankings as neutral, because vendors pay for placement and reviews are shared with Capterra and Software Advice.

Confidence

Medium. Based on 10 public sources; buyer-side review signal is thin and often truncated.

Ratings

  • Value for money
  • Ease of useNo usable evidence found
  • Feature depthNo usable evidence found
  • Support qualityNo usable evidence found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Buyers building a first software shortlist
  • Teams comparing vendors in one category
  • SMBs browsing SaaS categories

Not for

  • Buyers wanting neutral rankings; vendors pay for placement here
  • Anyone trusting review depth; reviews are shared across three sister sites
  • Teams vetting the directory itself; no public security page
  • Enterprises needing hands-on trials; this links out, it is not the software

Gotchas - check before you buy

high

Treat rankings as ads; vendors fund placement and lead generation.

medium

Reviews are shared with Capterra and Software Advice, so cross-checking those sites adds nothing.

medium

No public security page on; contact them before sharing any data.

low

Ownership changed to G2 in January 2026; expect profile and ranking changes.

Pros and cons

Pros

  • Long track record: TechCrunch profiled it in 2010 as a business-app marketplace
  • Covers many software categories, from website security to grant management
  • Publishes an explanation of how it verifies reviews
  • Publishes annual data security surveys

Cons

  • Vendors pay for leads and placement, so rankings are not neutral
  • Reviews run one shared pool across Capterra, GetApp, and Software Advice
  • Now owned by G2, which also runs a competing review site
  • shows no public security page

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x1review x4security x1news x4

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Free for buyers; funded by vendor fees
  • Ease of use. No usable evidence found
  • Feature depth. No usable evidence found
  • Support quality. No usable evidence found
  • Security posture: 2/5. No public security page found
  • 2010 Founded TechCrunch profiled the launch in January 2010
  • $1.1M Funding Nauta Capital round, 2011
  • Jan 2026 Owner since G2 acquired GetApp from Gartner
  • Free Cost for buyers Directory model; vendors pay instead

Pricing

Free tier: Yes

Security

No known vulnerabilities found in the sources reviewed.

What users say

Independent buyer reviews are sparse; Trustpilot shows company-written responses and Reddit discusses GetApp mostly as a vendor advertising channel.

Alternatives

Compare GetApp with each alternative.

  • Reddit communities

    Unfiltered opinions from real users on your shortlist.

Full analysis

Based on 10 public sources; buyer-side review signal is thin and often truncated.

Free software directory for shortlisting tools; vendor-funded listings mean rankings are ads, not neutral verdicts.

Methodology

Based on 10 public sources; buyer-side review signal is thin and often truncated.

Read how a report is made.

Sources

  1. GetApp.com Aims To Become The Premier 'App Store' For Business Applicationstechcrunch.com
    news
  2. G2 to Acquire Capterra, Software Advice, and GetApp from Gartnerprnewswire.com
    news
  3. Read Customer Service Reviews of www.getapp.comtrustpilot.com
    review
  4. GetApp Reviews 2026: Details, Pricing, & Featuresg2.com
    review
  5. Does anyone have experience with B2B reviews site (Gartner Digital Markets)reddit.com
    review
  6. Capterra, GetApp and Software Advice run one shared review poolreddit.com
    review
  7. G2 just bought Capterra, GetApp and Software Advicereddit.com
    news
  8. GetApp Annual Data Security Reportbusinesswire.com
    news
  9. Security page (getapp.de scan)getapp.de
    security
  10. GetApp UKgetapp.co.uk
    official

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