GetApp
Depends
Confidence: Medium
Use GetApp to build a free shortlist of business software across many categories.
New check
Comparison
GetApp vs G2
GetApp and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Buyers building a first software shortlist | B2B software buyers shortlisting tools |
| Who it's not for | Buyers wanting neutral rankings; vendors pay for placement here | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.15 |
| Support quality | No usable evidence found | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Independent buyer reviews are sparse; Trustpilot shows company-written responses and Reddit discusses GetApp mostly as a vendor advertising channel.³ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Treat rankings as ads; vendors fund placement and lead generation.⁵ | Vendor contracts are negotiated and opaque; budget five figures annually before committing.16 |
Pick GetApp when
- Buyers building a first software shortlist
- Teams comparing vendors in one category
- SMBs browsing SaaS categories
When GetApp is not a fit
- Buyers wanting neutral rankings; vendors pay for placement here
- Anyone trusting review depth; reviews are shared across three sister sites
- Teams vetting the directory itself; no public security page
- Enterprises needing hands-on trials; this links out, it is not the software
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
news
news
- Read Customer Service Reviews of www.getapp.comtrustpilot.comreview
review
review
- GetApp Annual Data Security Reportbusinesswire.comnews
- Security page (getapp.de scan)getapp.desecurity
- GetApp UKgetapp.co.ukofficial
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial
- G2 Software Pricing . Vendrvendr.comnews