VERDICT
RMM and PSA software for MSPs: ticketing, documentation, assets, uptime monitoring, billing and more. - gorelo.io
Depends. Buy if you're a solo or small MSP wanting one flat-priced tool for ticketing, RMM, and billing. Skip if you need deep integrations, a proven multi-year vendor, or only want one piece of the stack.
Medium. Based on ~20 public sources: Reddit threads, Capterra/G2 data, competitor comparison blogs, and official pages.
Single plan
$99/user/month, billed yearly
medium
$99 per tech per month billed yearly; no cheaper or monthly entry tier advertised.
medium
Single plan bundles RMM and PSA — overkill and full price if you need only one.
medium
Guess: leaving an all-in-one means exporting tickets, docs, assets, billing — expect lock-in pain.
medium
Reddit thread titled 'Gorelo.io down' indicates users have hit outages.
Value for money: 3/5
Rating
$99/user/month, billed yearly
Starting price
12
Sources
Analyzed
$99/user/month, billed yearly
No known vulnerabilities found in the sources reviewed.
SOC 2 Type I compliant; built on Microsoft Azure.
r/msp users consistently praise Gorelo as a refreshingly good all-in-one while acknowledging it is newer than incumbents.
“Been using Gorelo since beta and I'm really happy”
“So far, Gorelo has been amazing. Mikel listens to”
“Gorelo is refreshingly different. Functionally aw”
Compare Gorelo with each alternative.
Per-endpoint all-in-one with a bigger integration ecosystem.
Gorelo vs AteraEstablished budget PSA/RMM many small MSPs start with.
Gorelo vs SyncroRMM-first; one 5-person MSP in evidence uses it.
Gorelo vs NinjaOneDeeper PSA for larger MSPs; cost one buyer $7k.
Gorelo vs Halo PSABased on ~20 public sources: Reddit threads, Capterra/G2 data, competitor comparison blogs, and official pages.
Strong all-in-one PSA/RMM for small MSPs at $99/tech/mo — but young vendor, thin integrations, single plan.
Based on ~20 public sources: Reddit threads, Capterra/G2 data, competitor comparison blogs, and official pages.
Anonymous. You can change your vote.
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