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Instamojo Review

Depends

Should I use Instamojo?

Sell online easily and directly to consumers with integrated payments, shipping, analytics & more. - instamojo.com

· 1 month ago

Buy it if you're an Indian solo seller needing fast payment links or a basic store. Avoid it if you're scaling — 5% + ₹3 fees stack up and support reviews are poor.

Confidence

Medium. Based on ~12 public sources; direct review volume is small (49 Trustpilot reviews), so sentiment signals are thin.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Lite

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid plan₹6,999/yr (₹10/day)

Best for

  • Indian solo sellers and hobby businesses
  • Selling digital goods like ebooks and courses
  • Quick payment links without full gateway onboarding
  • Tiny D2C stores testing demand

Not for

  • Scaling D2C brands needing a serious storefront
  • High-volume sellers — 5% + ₹3 fees eat margin
  • Anyone needing reliable support — 1.6/5 Trustpilot
  • International-first businesses outside India

Gotchas - check before you buy

high

5% + ₹3 per-transaction fee compounds with volume; run their fee calculator first

high

Very low Trustpilot score signals widespread service complaints

medium

Confirm exactly which transaction fee the free Lite plan carries before committing

medium

₹10/day marketing framing hides the ₹6,999/yr annual commitment

Pros and cons

Pros

  • Free Lite plan to start selling
  • All-in-one: payments, store, shipping, analytics bundled
  • Claims 20,00,000+ Indian businesses powered
  • Free domain included with paid annual plan

Cons

  • 1.6/5 Trustpilot rating across 49 reviews
  • 5% + ₹3 per transaction is steep vs typical gateways
  • Reviewers call the service 'one of the worst'
  • ₹6,999/yr store fee stacks on transaction charges

Sources & method

- 12 sources - No Instamojo-specific CVEs found; third-party WordPress plugin flaws and leaked user credentials appear in data.

official x2review x5security x2news x3
  • Knit Pay WordPress plugin vulnerabilities, WordPress plugin integrating Cashfree, Instamojo, Razorpay and PayPal had missing-authorization flaws in versions ≤9.4 and <9.6.
  • Leaked credentials tied to the domain, Hudson Rock lists 15,377 infostealer credentials for — likely user-side, not a confirmed platform breach.

Key stats

  • Value for money: 2/5

    Rating

  • Free

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. 5% + ₹3 fees plus ₹6,999/yr stack up.
  • Ease of use: 4/5. Guess: quick signup, no-code payment links.
  • Feature depth: 3/5. Bundles store, shipping, analytics; each stays basic.
  • Support quality: 1/5. 1.6/5 Trustpilot; 'one of the worst' complaints.
  • Security posture: 3/5. Bug bounty policy; no product CVEs found.
  • 1.6/5 Trustpilot rating 49 reviews
  • ₹10/day Starting price ₹6,999/yr + 5% + ₹3 per transaction
  • Yes Free tier Lite plan is free; transaction fees apply
  • ~$7M+ Funding raised 15 investors per Crunchbase

Pricing

Lite

Free

  • Payment links and basic selling
  • Transaction fees apply

Paid plan

₹6,999/yr (₹10/day)

  • Online store with free domain
  • 5% + ₹3 per transaction

Security

No Instamojo-specific CVEs found; third-party WordPress plugin flaws and leaked user credentials appear in data.

  • Knit Pay WordPress plugin vulnerabilitiesWordPress plugin integrating Cashfree, Instamojo, Razorpay and PayPal had missing-authorization flaws in versions ≤9.4 and <9.6.⁵
  • Leaked credentials tied to the domainHudson Rock lists 15,377 infostealer credentials for — likely user-side, not a confirmed platform breach.⁶

What users say

Direct reviews are scarce and strongly negative on Trustpilot (1.6/5), yet Reddit threads still recommend Instamojo for simple Indian payment collection.

“Instamojo is one of the worst”
Trustpilot reviewer

Companies that use it

  • CARE (India)11
Full analysis

Based on ~12 public sources; direct review volume is small (49 Trustpilot reviews), so sentiment signals are thin.

Fine for tiny Indian sellers taking quick payments; 5%+₹3 fees and 1.6/5 Trustpilot support make scaling risky.

Methodology

Based on ~12 public sources; direct review volume is small (49 Trustpilot reviews), so sentiment signals are thin.

Read how a report is made.

Sources

  1. Read Customer Service Reviews of www.instamojo.com - Trustpilottrustpilot.com
    review
  2. Affordable eCommerce Website Pricing - Starts at Just ₹10/dayinstamojo.com
    official
  3. Instamojo Online Store Review 2026 - SaaSRatsaasrat.com
    review
  4. Instamojo payment gateway: Pricing, charges, and key points - Wisewise.com
    news
  5. Knit Pay – Cashfree, Instamojo, Razorpay, PayPal and more <= 9.4 Missing Authorization - Wordfencewordfence.com
    security
  6. Instamojo - 15377 Infostealer Credentials from Cybercrime - Hudson Rockhudsonrock.com
    security
  7. PG recommendation for online business - Reddit r/IndiaBusinessreddit.com
    review
  8. Instamojo Software Pricing, Alternatives & More 2026 - Capterracapterra.com
    review
  9. Total Funding, Rounds & Investors - Instamojo - Inc42inc42.com
    news
  10. Instamojo - Crunchbase Company Profile & Fundingcrunchbase.com
    news
  11. Instamojo Customer Stories & Reviewsinstamojo.com
    official
  12. Top 10 Instamojo Alternatives & Competitors in 2026 - G2g2.com
    review

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