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Should I Use Instamojo?

instamojo.com·Analyzed 20 hours ago··Based on 12 sources

Sell online easily and directly to consumers with integrated payments, shipping, analytics & more.

Depends

Depends

Buy it if you're an Indian solo seller needing fast payment links or a basic store.

Fine for tiny Indian sellers taking quick payments; 5%+₹3 fees and 1.6/5 Trustpilot support make scaling risky.

Confidence: Medium

1.6/5

Trustpilot rating

49 reviews

₹10/day

Starting price

₹6,999/yr + 5% + ₹3 per transaction

Yes

Free tier

Lite plan is free; transaction fees apply

~$7M+

Funding raised

15 investors per Crunchbase

Value for money2

5% + ₹3 fees plus ₹6,999/yr stack up.

Ease of use4

Guess: quick signup, no-code payment links.

Feature depth3

Bundles store, shipping, analytics; each stays basic.

Support quality1

1.6/5 Trustpilot; 'one of the worst' complaints.

Security posture3

Bug bounty policy; no product CVEs found.

Pros

  • Free Lite plan to start selling³
  • All-in-one: payments, store, shipping, analytics bundled²
  • Claims 20,00,000+ Indian businesses powered²
  • Free domain included with paid annual plan²

Cons

  • 1.6/5 Trustpilot rating across 49 reviews¹
  • 5% + ₹3 per transaction is steep vs typical gateways
  • Reviewers call the service 'one of the worst'¹
  • ₹6,999/yr store fee stacks on transaction charges²

Gotchas

  • high5% + ₹3 per-transaction fee compounds with volume; run their fee calculator first
  • highVery low Trustpilot score signals widespread service complaints¹
  • mediumConfirm exactly which transaction fee the free Lite plan carries before committing³
  • medium₹10/day marketing framing hides the ₹6,999/yr annual commitment²

Best for

  • Indian solo sellers and hobby businesses
  • Selling digital goods like ebooks and courses
  • Quick payment links without full gateway onboarding
  • Tiny D2C stores testing demand

Not for

  • Scaling D2C brands needing a serious storefront
  • High-volume sellers — 5% + ₹3 fees eat margin
  • Anyone needing reliable support — 1.6/5 Trustpilot
  • International-first businesses outside India

Companies that use it

  • CARE (India)11

Pricing

Lite

Free

  • Payment links and basic selling
  • Transaction fees apply

Paid plan

₹6,999/yr (₹10/day)

  • Online store with free domain
  • 5% + ₹3 per transaction

Security

No Instamojo-specific CVEs found; third-party WordPress plugin flaws and leaked user credentials appear in data.

  • Knit Pay WordPress plugin vulnerabilitiesWordPress plugin integrating Cashfree, Instamojo, Razorpay and PayPal had missing-authorization flaws in versions ≤9.4 and <9.6.
  • Leaked credentials tied to the domainHudson Rock lists 15,377 infostealer credentials for — likely user-side, not a confirmed platform breach.

What users say

Direct reviews are scarce and strongly negative on Trustpilot (1.6/5), yet Reddit threads still recommend Instamojo for simple Indian payment collection.

Instamojo is one of the worst
Trustpilot reviewer

Alternatives

Compare Instamojo with each alternative.

Full analysis

Based on ~12 public sources; direct review volume is small (49 Trustpilot reviews), so sentiment signals are thin.

Sources

  1. review
  2. official
  3. review
  4. news
  5. security
  6. security
  7. review
  8. review
  9. news
  10. news
  11. official
  12. review

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