shouldiuse.io

VERDICT

Should I use Safetrac?

Safetrac's award-winning compliance training solutions help ASX-listed companies elevate business standards. - safetrac.com.au

Depends. Fit if you're an ASX-listed or regulated AU/NZ organisation needing local compliance courses at scale. Look elsewhere if vendor ethics matter — Safetrac covertly recorded its own staff in 2025 and reportedly faces a police investigation.

Confidence

Medium. Based on ~30 public sources; dominated by Aug 2025 surveillance-scandal coverage, product reviews thin.

Ratings

  • Value for moneyNo public pricing evidence
  • Ease of useNo usability evidence in sources
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security posture

Pricing

Custom quote

Enterprise

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • ASX-listed companies
  • AU/NZ regulated industries
  • Financial services firms
  • Large workforces needing annual compliance refreshers

Not for

  • Buyers who vet vendor ethics — it spied on its own staff
  • Small teams; enterprise compliance training is overkill
  • Privacy-sensitive workplaces: legal, health, HR
  • Anyone needing transparent published pricing

Gotchas - check before you buy

high

Vendor under police investigation for covertly recording employees — expect procurement and PR scrutiny

medium

No public pricing; custom quotes only — budget transparency is poor

medium

Name collision: is a different company selling guard-management software at $200/mo

medium

Vendor site's own security page returned no content — thin security transparency

Pros and cons

Pros

  • Purpose-built compliance courses for Australian regulation and ASX-listed companies
  • Proven at scale: Pepper Money reached 100% compliance training completion
  • Government-grade deployment per NZ Defence Force case study
  • SCORM compatibility supports custom and third-party course content
  • Dedicated financial-services compliance modules

Cons

  • Covertly installed Teramind on employee laptops, recording screens and audio
  • Victoria Police reportedly launched an investigation into the surveillance
  • Company remained publicly 'unrepentant' about the covert recording
  • Affected staff lodged unlawful-surveillance claims
  • Reputational damage undermines the vendor's core compliance pitch

Sources & method

Analyzed 9/24/2026 - 10 sources - Red flag: the compliance vendor covertly recorded its own staff in 2025; Victoria Police investigation reported.

official x2review x6news x2
  • Covert employee surveillance via Teramind, Installed on staff laptops during WFH; recorded screens and audio; unlawful-surveillance claims and a police investigation followed.
  • No public security page, Vendor site's security page returned no content during review.

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing evidence
  • Ease of use. No usability evidence in sources
  • Feature depth: 4/5. All-in-one course library, SCORM support, government-scale deployments
  • Support quality. No support evidence in sources
  • Security posture: 1/5. Covert staff surveillance; reported police investigation
  • ~4.3/5 G2 rating Safetrac Compliance Platform
  • Custom quote Starting price No public pricing
  • 11 Employee reviews Glassdoor

Pricing

Enterprise

Not disclosed

  • All-in-one online compliance course library
  • SCORM support
  • Demo required before purchase

Security

Red flag: the compliance vendor covertly recorded its own staff in 2025; Victoria Police investigation reported.

  • Covert employee surveillance via TeramindInstalled on staff laptops during WFH; recorded screens and audio; unlawful-surveillance claims and a police investigation followed.¹
  • No public security pageVendor site's security page returned no content during review.

What users say

discussion is dominated by the 2025 covert-surveillance scandal; ratings are decent (G2 ~4.3/5) but product-review volume is thin.

“Safetrac turned staff laptops into covert recording devices ...”
Reddit, r/auslaw

Companies that use it

  • NZ Defence Force⁷
  • Pepper Money⁸
Full analysis

Based on ~30 public sources; dominated by Aug 2025 surveillance-scandal coverage, product reviews thin.

Solid AU compliance-training platform, but the 2025 covert-surveillance scandal and police probe make vendor trust a real risk.

Methodology

Based on ~30 public sources; dominated by Aug 2025 surveillance-scandal coverage, product reviews thin.

Sources

  1. Company turned laptops into covert recording devices to monitor WFH (AFR)afr.com
    news
  2. Safetrac turned staff laptops into covert recording devices (Reddit r/auslaw)reddit.com
    review
  3. Training firm under investigation over covert laptop surveillance (ChannelNews)channelnews.com.au
    news
  4. Safetrac Compliance Platform alternatives (G2)g2.com
    review
  5. Safetrac Software Reviews (Capterra)capterra.com
    review
  6. Safetrac employee reviews (Glassdoor)glassdoor.com.au
    review
  7. Case Study: NZ Defence Force (Safetrac)safetrac.com.au
    official
  8. Pepper Money compliance case study (Safetrac)linkedin.com
    official
  9. Top 10 Compliance Training Providers In Australia For 2026 (Sentrient)sentrient.com.au
    review
  10. Safetrac pricing and demo info (SoftwareFinder)softwarefinder.com
    review

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