shouldiuse.io

VERDICT

Should I use Shipt Grocery Delivery?

Get groceries, home essentials & more brought to your door fast with same day delivery from your favorite local stores. Start your free trial with Shipt today! - shipt.com

Depends. Buy it if you order groceries weekly, a partner store near you is covered, and convenience beats delivery fees. Skip it if you order occasionally, chase the lowest prices, or live outside delivery zones.

Confidence

Medium. Based on 40+ public sources; most review snippets were truncated, so quotes are partial.

Ratings

  • Value for money
  • Ease of use
  • Feature depthNo feature evidence in reviewed sources
  • Support quality
  • Security postureNo security findings in reviewed sources

Pricing

$0

Free trial

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
MembershipNot confirmed in reviewed sources

Best for

  • Busy households ordering weekly
  • Shoppers near Target or Meijer
  • People without easy car access
  • Groceries-plus-alcohol orders

Not for

  • Deal hunters — fees and tips inflate the bill
  • Rural addresses outside delivery zones
  • Occasional shoppers — membership won't pay off
  • Anyone needing flawless order accuracy

Gotchas - check before you buy

high

Trustpilot sits at 1.4/5 (8,132 reviews); support complaints dominate

medium

Subscription model: recurring membership fees even in months you barely order

medium

Missing items reported — check your order before the driver leaves

medium

Service fees plus tipping stack on top of item costs, per fee breakdowns

Pros and cons

Pros

  • Fans call it a 'game changer' for time-strapped households
  • Free trial lets you test before paying
  • Same-day delivery from local stores including Meijer
  • Alcohol delivery available in some cities
  • Blog reviewers say it replaced their grocery store trips

Cons

  • 1.4/5 rating across 8,132 Trustpilot reviews
  • Customers report missing or wrong groceries
  • 'Not worth it,' report delivery-only users
  • Frequent Instacart head-to-head comparisons — shop around first

Sources & method

Analyzed 9/20/2026 - 11 sources - No known vulnerabilities found in the sources reviewed.

official x1review x6news x4

Key stats

  • Value for money: 2/5

    Rating

  • $0

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 2/5. Trustpilot 1.4/5 and 'not worth it' reports
  • Ease of use: 4/5. Fans call it a 'game changer'
  • Feature depth. No feature evidence in reviewed sources
  • Support quality: 1/5. Support complaints dominate 8,132 Trustpilot reviews
  • Security posture. No security findings in reviewed sources
  • 1.4/5 Trustpilot rating 8,132 reviews
  • Yes Free trial Per Shipt's homepage
  • $550M Acquired by Target 2017

Pricing

Free trial

$0

  • Trial offered on Shipt's homepage
  • Test delivery in your area first

Membership

Not confirmed in reviewed sources

  • Subscription plus per-order fees (Ridester)
  • Verify current price on shipt.com

Security

No known vulnerabilities found in the sources reviewed.

What users say

Polarized: some call it a lifesaver, but Trustpilot's 1.4/5 across 8,132 reviews skews heavily negative on service and order accuracy.

“ZERO stars. My first time using Ship”
Trustpilot reviewer
“Delivery only experience with Shipt was not worth it”
Facebook group review
“Now I use Shipt grocery delivery”
Reddit, r/ADHD
Full analysis

Based on 40+ public sources; most review snippets were truncated, so quotes are partial.

Great for weekly grocery runs if a store near you is covered; skip if you order monthly or hate fees.

Methodology

Based on 40+ public sources; most review snippets were truncated, so quotes are partial.

Sources

  1. Shipt homepageshipt.com
    official
  2. Trustpilot reviews of shipt.comtrustpilot.com
    review
  3. Grocery delivery is a game changer — r/ADHDreddit.com
    review
  4. Delivery only experience with Shipt was not worth itfacebook.com
    review
  5. Shipt delivery issue with missing groceriesfacebook.com
    review
  6. Target acquiring Shipt for $550 millionvox.com
    news
  7. Shipt Cost: Fees, Pricing, & How to Save BIGridester.com
    review
  8. Instacart vs Shipt (2026): We Tested Both for Monthswetried.it
    review
  9. Shipt vs. DoorDash grocery deliverysfgate.com
    news
  10. Meijer launches home delivery via Shipttheproducenews.com
    news
  11. Shipt will offer alcohol deliveryaxios.com
    news

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.