Shipt Grocery Delivery
Depends
Confidence: Medium
Buy it if you order groceries weekly, a partner store near you is covered, and convenience beats delivery fees.
Comparison
Shipt Grocery Delivery vs Instacart
Shipt Grocery Delivery and Instacart both land on Depends.
Instacart
Depends
Confidence: Medium
Use it when convenience beats cost . car-free households and last-minute needs get same-day delivery from 300+ retailers.
| Compare | Shipt Grocery Delivery | Instacart |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Busy households ordering weekly | Car-free households |
| Who it's not for | Deal hunters . fees and tips inflate the bill | Price-sensitive shoppers . markups and stacked fees add up |
| Privacy | No known public vulnerabilities found in the sources reviewed. | Mixed record: repeated shopper-data incidents (2020-2025); returned no security page. |
| Support quality | Support complaints dominate 8,132 Trustpilot reviews | ConsumerAffairs and Reddit report poor outcomes |
| Public sentiment | Polarized: some call it a lifesaver, but Trustpilot's 1.4/5 across 8,132 reviews skews heavily negative on service and order accuracy.² | Polarized: App Store users report satisfaction, while Reddit, Capterra, and ConsumerAffairs reviewers cite markups, fees, and service letdowns. |
| Biggest gotcha | Trustpilot sits at 1.4/5 (8,132 reviews); support complaints dominate² | Fees stack: delivery, service, tip; orders under $35 incur extra charges |
Pick Shipt Grocery Delivery when
- Busy households ordering weekly
- Shoppers near Target or Meijer
- People without easy car access
- Groceries-plus-alcohol orders
When Shipt Grocery Delivery is not a fit
- Deal hunters . fees and tips inflate the bill
- Rural addresses outside delivery zones
- Occasional shoppers . membership won't pay off
- Anyone needing flawless order accuracy
Pick Instacart when
- Car-free households
- Time-crunched parents
- Last-minute or sick-day needs
- Heavy bulk-item runs
When Instacart is not a fit
- Price-sensitive shoppers . markups and stacked fees add up
- Regular weekly shoppers; in-store or direct pickup is cheaper
- Privacy-wary users; customer data was listed for sale in 2020
- Guess: small towns with thin shopper coverage
Sources
- Shipt homepageshipt.comofficial
- Trustpilot reviews of shipt.comtrustpilot.comreview
review
review
- Shipt delivery issue with missing groceriesfacebook.comreview
news
- Shipt Cost: Fees, Pricing, & How to Save BIGridester.comreview
review
- Shipt vs. DoorDash grocery deliverysfgate.comnews
- Meijer launches home delivery via Shipttheproducenews.comnews
- Shipt will offer alcohol deliveryaxios.comnews
- Instacart homepageinstacart.comofficial
- Instacart+ membership pageinstacart.comofficial
- Instacart fees and taxesinstacart.comofficial
- A Security Update From Instacartcompany.instacart.comofficial
- Instacart security page lookupinstacart.comofficial