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TherapyNotes Review

Worth it

Should I use TherapyNotes?

Practice management software for behavioral health: records, scheduling, notes, billing, and more. - therapynotes.com

· 1 week ago

A safe buy for solo therapists and small-to-mid behavioral health practices that want notes, scheduling, and billing in one place. Skip it if you are not a clinical practice, run a large health system, or just need a simple client list.

Confidence

Medium. Based on ~30 public sources; many review and pricing snippets were truncated in the evidence.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Solo therapists in private practice
  • Small-to-mid group therapy practices
  • Practices wanting built-in insurance billing
  • Note-heavy behavioral health clinics

Not for

  • Non-clinical teams wanting a simple client list — pure overkill
  • Enterprise hospital systems needing deep integrations and IT control
  • Large multi-site orgs; comparison posts target group-practice growth pain
  • Guess: non-US practices outside US insurance and billing workflows

Gotchas - check before you buy

medium

Pricing varies by practice size and modules; confirm current per-clinician cost before signing.

medium

Per-clinician pricing compounds fast in group practices; model total cost first.

medium

Many EHRs actively court TherapyNotes switchers; migrating records between EHRs is painful — plan your exit early.

low

Detailed security documentation was not surfaced in sources; request HIPAA/BAA specifics directly.

Pros and cons

Pros

  • Users praise a simple, easy interface
  • All-in-one: records, scheduling, notes, billing, secure client portal
  • Customer support frequently praised on Trustpilot
  • Large review base: 971 verified Capterra reviews
  • Ranked among top behavioral health EHRs in 2025 roundups

Cons

  • Cost is a recurring reviewer complaint
  • G2 users list criticisms alongside the praise
  • Dozens of alternatives posts signal fit gaps for some practices

Sources & method

- 11 sources - No known vulnerabilities found in the sources reviewed.

official x3review x7news x1

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 3/5. Cost complaints recur in reviews
  • Ease of use: 5/5. Users call the interface simple
  • Feature depth: 4/5. Notes, scheduling, billing, portal in one
  • Support quality: 4/5. Trustpilot snippets show frequent praise
  • Security posture: 3/5. No public vulns found; docs not surfaced
  • 971+ Capterra reviews verified user reviews
  • 6+ platforms Review footprint G2, Capterra, Trustpilot, SourceForge, GetApp, Crozdesk
  • 36 Competitors catalogued alternatives listed by HeyPsych — crowded market

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews skew positive, praising ease of use and support, with cost the most common criticism.

“Simple interface.”
G2 review

Alternatives

Compare TherapyNotes with each alternative.

  • ICANotes

    Deeper behavioral-health documentation for clinical settings.

Full analysis

Based on ~30 public sources; many review and pricing snippets were truncated in the evidence.

Well-reviewed all-in-one EHR for therapy practices; overkill for non-clinical teams, and pricing needs verification.

Methodology

Based on ~30 public sources; many review and pricing snippets were truncated in the evidence.

Read how a report is made.

Sources

  1. official
  2. official
  3. review
  4. review
  5. review
  6. Trustpilot reviewsca.trustpilot.com
    review
  7. review
  8. review
  9. review
  10. news
  11. official

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