Airtasker
Depends
Confidence: Medium
Fine if you're a homeowner posting occasional odd jobs and vetting workers carefully.
Comparison
Airtasker vs hipages
Airtasker and hipages both land on Depends.
hipages
Depends
Confidence: Medium
Homeowners: use it . posting a job and getting up to 3 quotes is free, and supply is huge.
| Compare | Airtasker | hipages |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | One-off household tasks | Australian homeowners planning home improvements |
| Who it's not for | Tradespeople running a full-time business | Anyone outside Australia . it is an Australian marketplace only |
| Privacy | 2018 third-party Typeform breach exposed some Airtasker user data; no dedicated security page found.⁶ | No known public vulnerabilities found in the sources reviewed.12 |
| Support quality | Complaint process skewed; 1.6/5 elsewhere | Trustpilot 3.4; users report unresponsive quote follow-ups |
| Public sentiment | Reviews are polarized: 4.3/5 on Trustpilot versus 1.6/5 on PissedConsumer, with workers recurring complaints about fees and one-sided disputes.¹ | Reviews are mixed: homeowners get quick access to tradies but report slow responses and filtered feedback, dragging Trustpilot to 3.4/5.15 |
| Biggest gotcha | Tiered service fees plus connection fees stack up for workers; budget your margin before bidding⁷ | Reviewer claims negative feedback about tradies never appears on the app16 |
Pick Airtasker when
- One-off household tasks
- AU/UK homeowners hiring casual help
- Buyers wanting escrowed payments
When Airtasker is not a fit
- Tradespeople running a full-time business (12.5-20% per job)
- Anyone needing reliable dispute resolution
- US buyers expecting a deep local marketplace
- High-value or complex projects
Pick hipages when
- Australian homeowners planning home improvements
- People wanting multiple quotes fast without cold-calling
- Tradies chasing steady local lead flow
When hipages is not a fit
- Anyone outside Australia . it is an Australian marketplace only
- Tradies who hate paying for leads . competitors market no-lead-fee models
- Buyers who want visible negative reviews . filtering complaints exist
- Tradies wanting full job management . ServiceM8 or Tradify may fit better
Sources
- Trustpilot reviews of Airtaskeruk.trustpilot.comreview
- Airtasker Reviews and Complaints . PissedConsumerairtasker.pissedconsumer.comreview
review
review
- Airtasker caught up in Typeform data breach . iTnewsitnews.com.ausecurity
- What is the service fee? . Airtasker Supportsupport.airtasker.comofficial
- Airtasker . Wikipediaen.wikipedia.orgnews
- Airtasker company profile . Tracxntracxn.comnews
- How hipages compares with Airtaskerhipages.com.auofficial
- hipages homepagehipages.com.auofficial
- hipages product security pagehipages.com.auofficial
- hipages vs Airtasker, Service Seeking and Oneflarehipages.com.auofficial
- hipages for business vs ServiceM8, Tradify, Invoice2gohipages.com.auofficial
- hipages Trustpilot reviewstrustpilot.comreview
- hipages App Store reviewsapps.apple.comreview