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Airtasker vs hipages

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Airtasker versus hipages
CompareAirtaskerhipages
VerdictDependsDepends
Best forOne-off household tasksAustralian homeowners planning home improvements
Who it's not forTradespeople running a full-time businessAnyone outside Australia . it is an Australian marketplace only
Privacy2018 third-party Typeform breach exposed some Airtasker user data; no dedicated security page found.⁶No known public vulnerabilities found in the sources reviewed.12
Support qualityComplaint process skewed; 1.6/5 elsewhereTrustpilot 3.4; users report unresponsive quote follow-ups
Public sentimentReviews are polarized: 4.3/5 on Trustpilot versus 1.6/5 on PissedConsumer, with workers recurring complaints about fees and one-sided disputes.¹Reviews are mixed: homeowners get quick access to tradies but report slow responses and filtered feedback, dragging Trustpilot to 3.4/5.15
Biggest gotchaTiered service fees plus connection fees stack up for workers; budget your margin before bidding⁷Reviewer claims negative feedback about tradies never appears on the app16

Pick Airtasker when

  • One-off household tasks
  • AU/UK homeowners hiring casual help
  • Buyers wanting escrowed payments

When Airtasker is not a fit

  • Tradespeople running a full-time business (12.5-20% per job)
  • Anyone needing reliable dispute resolution
  • US buyers expecting a deep local marketplace
  • High-value or complex projects

Pick hipages when

  • Australian homeowners planning home improvements
  • People wanting multiple quotes fast without cold-calling
  • Tradies chasing steady local lead flow

When hipages is not a fit

  • Anyone outside Australia . it is an Australian marketplace only
  • Tradies who hate paying for leads . competitors market no-lead-fee models
  • Buyers who want visible negative reviews . filtering complaints exist
  • Tradies wanting full job management . ServiceM8 or Tradify may fit better

Sources

  1. Trustpilot reviews of Airtaskeruk.trustpilot.com
    review
  2. Airtasker Reviews and Complaints . PissedConsumerairtasker.pissedconsumer.com
    review
  3. Airtasker Fees 2026: 12.5% to 20% of Every Task . KingTradiekingtradie.com
    review
  4. Airtasker experience . Reddit r/AusRenovationreddit.com
    review
  5. Airtasker's complaint process feels stacked . Redditreddit.com
    review
  6. Airtasker caught up in Typeform data breach . iTnewsitnews.com.au
    security
  7. What is the service fee? . Airtasker Supportsupport.airtasker.com
    official
  8. Airtasker . Wikipediaen.wikipedia.org
    news
  9. Airtasker company profile . Tracxntracxn.com
    news
  10. How hipages compares with Airtaskerhipages.com.au
    official
  11. hipages homepagehipages.com.au
    official
  12. hipages product security pagehipages.com.au
    official
  13. hipages vs Airtasker, Service Seeking and Oneflarehipages.com.au
    official
  14. hipages for business vs ServiceM8, Tradify, Invoice2gohipages.com.au
    official
  15. hipages Trustpilot reviewstrustpilot.com
    review
  16. hipages App Store reviewsapps.apple.com
    review