Brand24
Depends
Confidence: Medium
Buy if you're a marketing, PR, or security team needing broad mention monitoring under $250/mo.
New check
Comparison
Brand24 and Sprout Social both land on Depends.
Buy if you're a marketing, PR, or security team needing broad mention monitoring under $250/mo.
Buy if you run social for a mid-size or large brand that needs listening, care, and analytics at scale.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-market marketing teams tracking mentions | Mid-size and enterprise social teams |
| Who it's not for | Solo founders . free Google Alerts will do | Solo creators and side projects |
| Privacy | No known public vulnerabilities found in the sources reviewed.15 | Public trust center, mandatory MFA since April 2025; a June 2026 security incident was disclosed. |
| Support quality | Support scored 9.5 in comparison reviews | Trustpilot 1.7/5 from 85 reviewers |
| Public sentiment | Users consistently praise Brand24's coverage and reliability and call it a top listening tool, though some note it leans monitoring-first and isn't cheap.⁴ | G2 users rate it 4.4/5, but Trustpilot sits at 1.7/5 and Reddit threads gripe about price and cancellation. |
| Biggest gotcha | Published entry prices conflict: $99 (TrustRadius) vs $199 (G2, Capterra). Verify current pricing before budgeting. | $79/seat compounds fast: five seats ≈ $4,740/year before add-ons. |