Cloudbeds
Depends
Confidence: Medium
Independent hotels, hostels, and multi-channel B&Bs get value from the all-in-one PMS, booking engine, and payments suite.
New check
Comparison
Cloudbeds vs Guesty
Cloudbeds and Guesty both land on Depends.
Guesty
Depends
Confidence: Medium
Buy it if you manage a multi-listing, multi-channel rental portfolio and can absorb quote-based pricing.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Independent hotels and hostels | Property managers with 10+ listings |
| Who it's not for | Solo hosts with one or two listings | Solo hosts with 1-2 units . too heavy, too pricey |
| Privacy | No known public vulnerabilities found in the sources reviewed; active phishing campaigns impersonate Cloudbeds to steal staff credentials.10 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Not enough evidence in reviewed sources | 'Completely let me down' complaints plus BBB filings |
| Public sentiment | Users praise the all-in-one platform on G2 and Trustpilot, while Reddit threads show some operators hunting for alternatives.³ | Reviews are mixed: praised for feature depth at scale, criticized for price and support. |
| Biggest gotcha | No published rates. Reddit users compare invoices to learn what others pay.⁷ | Channel risk: one user reports ban within 20 hours of listing via Guesty |
Pick Cloudbeds when
- Independent hotels and hostels
- Multi-channel B&Bs and boutiques
- Small groups consolidating PMS and payments
When Cloudbeds is not a fit
- Solo hosts with one or two listings
- Large chains needing Opera-grade enterprise PMS
- Buyers demanding published transparent pricing
- Vacation rental operators, Guesty fits better
Pick Guesty when
- Property managers with 10+ listings
- Multi-channel operators (Airbnb, Booking, Vrbo)
- Teams wanting payments, locks, pricing in one system
When Guesty is not a fit
- Solo hosts with 1-2 units . too heavy, too pricey
- Budget hosts; quote-based pricing escalates with listing count
- Anyone expecting responsive support . complaints are common
Sources
official
- Cloudbeds Pricingcloudbeds.comofficial
- Trustpilot reviews of cloudbeds.comtrustpilot.comreview
- G2 reviews of Cloudbedsg2.comreview
- HotelMinder: Cloudbeds Pricing, Reviews & Infohotelminder.comreview
- Hotel Tech Report: Cloudbeds reviews and alternativeshoteltechreport.comreview
review
- Voicetta: Cloudbeds Review 2026voicetta.comreview
security
- Cloudbeds security advisory: phishing targeting hospitalitymyfrontdesk.cloudbeds.comsecurity
- PR Newswire: Cloudbeds raises $150Mprnewswire.comnews
- Guesty snaps up $130M at $900M valuationtechcrunch.comnews
- Guesty Pricing pageguesty.comofficial
- Guesty Lite packageguesty.comofficial
- Guesty product security pageguesty.comsecurity