Donorbox
Worth it
Confidence: Medium
Buy if you run a small nonprofit, church, or PAC that wants fast, well-reviewed donation forms with recurring giving.
Comparison
Donorbox vs Zeffy
Donorbox and Zeffy both land on Worth it.
Zeffy
Worth it
Confidence: Medium
Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8-4.9/5, and users report big fee savings.
| Compare | Donorbox | Zeffy |
|---|---|---|
| Verdict | Worth it | Worth it |
| Best for | Small nonprofits and churches | Small nonprofits on tight budgets |
| Who it's not for | Zero-fee purists . Zeffy charges nothing | Large nonprofits needing deep donor segmentation and automation |
| Privacy | PCI DSS Level 1 compliant with a public bug bounty; one patched 2022 XSS in its WordPress plugin.⁶ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Inconclusive signals in reviewed sources | Reviewers call customer service phenomenal |
| Public sentiment | Users broadly praise Donorbox's ease of use and reliability, with recurring complaints about stacked fees and accessibility.¹ | Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.13 |
| Biggest gotcha | Free plan still takes 2.95% platform fee plus processor fees . costs add up fast. | Donor-data ownership flagged as a concern in comparisons; verify export terms before committing15 |
Pick Donorbox when
- Small nonprofits and churches
- Recurring donation programs
- Political fundraisers and PACs
- Teams wanting fast setup
When Donorbox is not a fit
- Zero-fee purists . Zeffy charges nothing
- Large nonprofits needing full CRM depth
- Orgs with strict WCAG accessibility mandates
- Anyone avoiding tipping/fee-flow controversy
Pick Zeffy when
- Small nonprofits on tight budgets
- Volunteer-run events, auctions, raffles
- Groups replacing fee-heavy donation platforms
- Teams wanting forms + CRM + email in one
When Zeffy is not a fit
- Large nonprofits needing deep donor segmentation and automation
- Orgs where donor-data ownership and export terms are non-negotiable
- Teams requiring published security/PCI documentation before signing
- Anyone who needs a heavyweight CRM, not a fundraising suite
Sources
- Donorbox Trustpilot reviewstrustpilot.comreview
- Donorbox G2 reviewsg2.comreview
- Donorbox Ranked #1 Fundraising Software on G2businesswire.comnews
- Donorbox Pricingdonorbox.orgofficial
- Donorbox Trust & Securitydonorbox.orgofficial
- CVE-2022-1396 . Donorbox plugin XSSnvd.nist.govsecurity
- Donorbox Tip & Fee Practices Investigationwittelslaw.comnews
- Donorbox Review 2026 (Zeffy)zeffy.comreview
- Reddit r/nonprofit on Donorboxreddit.comreview
- Reddit r/Twitch accessibility threadreddit.comreview
- Zeffy official homepagezeffy.comofficial
review
- Zeffy Software Reviews, Demo & Pricing | Software Advicesoftwareadvice.comreview
- Zeffy reviews: r/nonprofit (Reddit)reddit.comreview
news
review