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Comparison

Fiix (CMMS by Rockwell Automation) vs Facilio

Fiix (CMMS by Rockwell Automation) and Facilio both land on Depends.

Facilio

Depends
Confidence: Medium

Buy it if you operate a large multi-site building portfolio with vendors, tenants, and compliance obligations.

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Fiix (CMMS by Rockwell Automation) versus Facilio
CompareFiix (CMMS by Rockwell Automation)Facilio
VerdictDependsDepends
Best forMaintenance teams needing work ordersMulti-site property portfolios
Who it's not forSolo techs . a spreadsheet or the free plan covers itSmall facilities teams. This is overkill for basic work orders
PrivacySecurity program documented publicly; one disclosed 2025 third-party (Drift/Salesforce) incident.⁷No known public vulnerabilities found in the sources reviewed.
Support quality2.0 TrustScore; CSM confusion reportedListed as top pro in G2 reviews
Public sentimentUsers split: 4.4/5 on G2 but a 2.0 'Poor' TrustScore with recurring support complaints.³G2 reviewers say Facilio exceeded their expectations, with customer support the most-cited pro; other directory reviews are too sparse to characterize.14
Biggest gotchaSupport, training, and implementation are listed separately . budget for onboarding beyond license fees.¹Tiered, quote-based pricing. No public per-unit rates; expect sales negotiation before seeing real cost

Pick Fiix (CMMS by Rockwell Automation) when

  • Maintenance teams needing work orders
  • Multi-site manufacturing plants
  • Facilities teams replacing spreadsheets
  • Teams testing a free CMMS

When Fiix (CMMS by Rockwell Automation) is not a fit

  • Solo techs . a spreadsheet or the free plan covers it
  • IT or field-service teams . this is strictly a maintenance CMMS
  • Buyers who need premium support . Trustpilot is 2.0
  • Guess: tiny shops wanting plug-and-play . CMMS setup and admin take real effort

Pick Facilio when

  • Multi-site property portfolios
  • Building owners & operators
  • Vendor/contractor-heavy facilities teams
  • Compliance-heavy building ops

When Facilio is not a fit

  • Small facilities teams. This is overkill for basic work orders
  • Single-building owners needing simple maintenance tracking
  • Buyers who require transparent published pricing
  • Teams wanting a lightweight CMMS live in days

Sources

  1. Fiix Plans & Pricingfiixsoftware.com
    official
  2. Fiix Free CMMSfiixsoftware.com
    official
  3. review
  4. review
  5. Fiix Trustpilot Reviewsca.trustpilot.com
    review
  6. news
  7. security
  8. security
  9. review
  10. review
  11. official
  12. official
  13. review
  14. review
  15. review
  16. review