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Fiix (CMMS by Rockwell Automation) vs Facilio

Fiix (CMMS by Rockwell Automation) and Facilio both land on Depends.

Facilio

facilio.com

Depends
Confidence: Medium

Buy it if you operate a large multi-site building portfolio with vendors, tenants, and compliance obligations.

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Fiix (CMMS by Rockwell Automation) versus Facilio
CompareFiix (CMMS by Rockwell Automation)Facilio
VerdictDependsDepends
Best forMaintenance teams needing work ordersMulti-site property portfolios
Who it's not forSolo techs . a spreadsheet or the free plan covers itSmall facilities teams. This is overkill for basic work orders
PrivacySecurity program documented publicly; one disclosed 2025 third-party (Drift/Salesforce) incident.⁷No known public vulnerabilities found in the sources reviewed.
Support quality2.0 TrustScore; CSM confusion reportedListed as top pro in G2 reviews
Public sentimentUsers split: 4.4/5 on G2 but a 2.0 'Poor' TrustScore with recurring support complaints.³G2 reviewers say Facilio exceeded their expectations, with customer support the most-cited pro; other directory reviews are too sparse to characterize.14
Biggest gotchaSupport, training, and implementation are listed separately . budget for onboarding beyond license fees.¹Tiered, quote-based pricing. No public per-unit rates; expect sales negotiation before seeing real cost

Pick Fiix (CMMS by Rockwell Automation) when

  • Maintenance teams needing work orders
  • Multi-site manufacturing plants
  • Facilities teams replacing spreadsheets
  • Teams testing a free CMMS

When Fiix (CMMS by Rockwell Automation) is not a fit

  • Solo techs . a spreadsheet or the free plan covers it
  • IT or field-service teams . this is strictly a maintenance CMMS
  • Buyers who need premium support . Trustpilot is 2.0
  • Guess: tiny shops wanting plug-and-play . CMMS setup and admin take real effort

Pick Facilio when

  • Multi-site property portfolios
  • Building owners & operators
  • Vendor/contractor-heavy facilities teams
  • Compliance-heavy building ops

When Facilio is not a fit

  • Small facilities teams. This is overkill for basic work orders
  • Single-building owners needing simple maintenance tracking
  • Buyers who require transparent published pricing
  • Teams wanting a lightweight CMMS live in days

Sources

  1. Fiix Plans & Pricingfiixsoftware.com
    official
  2. Fiix Free CMMSfiixsoftware.com
    official
  3. Fiix G2 Reviewsg2.com
    review
  4. Best CMMS for Manufacturing (G2 4.4/5, 111 reviews)veryableops.com
    review
  5. Fiix Trustpilot Reviewsca.trustpilot.com
    review
  6. Fiix Series C announcementfiixsoftware.com
    news
  7. Fiix Salesforce/Drift security incident updatefiixsoftware.com
    security
  8. Fiix product security pagefiixsoftware.com
    security
  9. Maintainly: Fiix alternative comparisonmaintainly.com
    review
  10. Maintenance Connection vs Fiixselecthub.com
    review
  11. Fiix Awards page (4,500+ customers)fiixsoftware.com
    official
  12. Fiix by Rockwell Automation (LinkedIn)ca.linkedin.com
    official
  13. Facilio Reviews - G2g2.com
    review
  14. Facilio Pros and Cons - G2g2.com
    review
  15. Facilio Products - G2 Seller (4 reviews)g2.com
    review
  16. 57 Facilio Customer Reviews - FeaturedCustomersfeaturedcustomers.com
    review