Comparison

InPost vs DPD

InPost and DPD both land on Depends.

InPost

Depends

Confidence: Medium

Buy if you are an individual or marketplace seller who wants cheap 24/7 locker shipping and can tolerate occasional failures.

Depends

Confidence: Medium

A large Geopost-owned carrier covering nearly 50 countries . a reasonable fit for ecommerce sellers negotiating volume shipping contracts.

InPost versus DPD
Compare	InPost	DPD
Verdict	Depends	Depends
Best for	Vinted and marketplace sellers	Ecommerce shops shipping across Europe
Who it's not for	Merchants needing guaranteed delivery SLAs	Occasional personal senders . use a broker or post office
Privacy	No breach of InPost's core service found in sources; known CVEs affect its WordPress/WooCommerce merchant plugins and InPost UK warns of fraudulent accounts.^⁹	Public incidents exist: a tracking API data-exposure flaw, a 2023 staff data breach claim, and an XSS CVE in a third-party DPD WooCommerce plugin.¹⁶
Support quality	Complaints reportedly go unanswered; small-claims frustration	Support complaints dominate review threads
Public sentiment	Users split sharply: many praise cheap, easy locker drop-off, while a vocal minority report lost parcels, ignored complaints, and quit the service.^¹	Public sentiment across Trustpilot, and Reddit is heavily negative, dominated by missed deliveries and poor support despite DPD's scale.¹²
Biggest gotcha	Complaints unresolved enough that users pursued small-claims court¹⁰	2023 staff data breach claim is a group action . expect follow-on GDPR exposure