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KrispCall vs Quo (formerly OpenPhone)

KrispCall lands on Depends, and Quo (formerly OpenPhone) lands on Worth it.

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KrispCall versus Quo (formerly OpenPhone)
CompareKrispCallQuo (formerly OpenPhone)
VerdictDependsWorth it
Best forSmall international sales teamsStartups and small businesses
Who it's not forTeams exceeding 5 users on base plansEnterprises needing call-center routing and support SLAs
PrivacyNo known public vulnerabilities found in the sources reviewed; publishes a DPA, runs a public bug bounty, and is Microsoft 365 certified.12No known public vulnerabilities found in the sources reviewed.16
Support qualityNo support-quality evidence in sourcesReviewers flag limited enterprise-grade support
Public sentimentMost reviews are positive . praising ease of use and SMS reliability . but a minority reports hidden fees and one Reddit thread questions review authenticity.¹App-store and G2 ratings run strongly positive, with occasional harsh dissent from small-business users.
Biggest gotchaCapterra reviewer called it 'a disaster' citing hidden fees . confirm total cost before committing⁴Per-user pricing compounds with headcount; flat-rate alternatives exist

Pick KrispCall when

  • Small international sales teams
  • Support teams mixing calls and SMS
  • Startups on Salesforce
  • Remote teams needing local numbers worldwide

When KrispCall is not a fit

  • Teams exceeding 5 users on base plans
  • Buyers who need fully predictable billing
  • Enterprises needing SLAs and dedicated support
  • Anyone expecting a free tier

Pick Quo (formerly OpenPhone) when

  • Startups and small businesses
  • Remote, mobile-first teams
  • Teams under ~50 users
  • Shared-number sales and support pods

When Quo (formerly OpenPhone) is not a fit

  • Enterprises needing call-center routing and support SLAs
  • Large orgs with 50+ seats
  • Buyers wanting flat-rate, non-per-user pricing
  • Teams needing RingCentral-scale feature depth

Sources

  1. KrispCall Reviews . G2g2.com
    review
  2. KrispCall Seller . 379 G2 Reviewsg2.com
    review
  3. KrispCall . Trustpilottrustpilot.com
    review
  4. KrispCall Cost & Reviews . Capterracapterra.com.au
    review
  5. KrispCall vs JustCall . Reddit r/SaaSreddit.com
    review
  6. KrispCall Spam . Reddit r/VOIPreddit.com
    review
  7. KrispCall Review . Cybernewscybernews.com
    review
  8. KrispCall Alternatives . CloudTalkcloudtalk.io
    review
  9. KrispCall Pricing Review . JustCalljustcall.io
    review
  10. KrispCall Pricingkrispcall.com
    official
  11. KrispCall Security & Compliance Centerkrispcall.com
    official
  12. KrispCall Launches Public Bug Bounty . BugVblog.bugv.io
    security
  13. KrispCall . Microsoft 365 App Certificationlearn.microsoft.com
    security
  14. KrispCall grows by 3000% with Twiliocustomers.twilio.com
    news
  15. Quo official site and pricingquo.com
    official
  16. Quo security pageopenphone.co
    security