Quo (formerly OpenPhone)
Worth it
Confidence: High
Buy if you're a startup or small team wanting shared calling, texting, and AI summaries with no IT setup.
New check
Comparison
Quo (formerly OpenPhone) vs Grasshopper
Quo (formerly OpenPhone) lands on Worth it, and Grasshopper lands on Depends.
Grasshopper
Depends
Confidence: Medium
A reasonable pick for a solo founder or tiny US team that just needs a second business number on their phones.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Startups and small businesses | Solo founders needing a second number |
| Who it's not for | Enterprises needing call-center routing and support SLAs | Healthcare providers . not HIPAA compliant |
| Privacy | No known public vulnerabilities found in the sources reviewed.² | No known public vulnerabilities found for this product in reviewed sources; not HIPAA compliant per HIPAA Journal. |
| Support quality | Reviewers flag limited enterprise-grade support | Advertises 24/7; billing complaints suggest otherwise |
| Public sentiment | App-store and G2 ratings run strongly positive, with occasional harsh dissent from small-business users.⁴ | Multi-year users complain most about hidden fees, billing, and cancellation, while reviewers acknowledge the core service is simple and functional. |
| Biggest gotcha | Per-user pricing compounds with headcount; flat-rate alternatives exist⁹ | Hidden fees reportedly accumulate over years; audit every invoice before committing |
Pick Quo (formerly OpenPhone) when
- Startups and small businesses
- Remote, mobile-first teams
- Teams under ~50 users
- Shared-number sales and support pods
When Quo (formerly OpenPhone) is not a fit
- Enterprises needing call-center routing and support SLAs
- Large orgs with 50+ seats
- Buyers wanting flat-rate, non-per-user pricing
- Teams needing RingCentral-scale feature depth
Pick Grasshopper when
- Solo founders needing a second number
- Mobile-first tiny teams
- US-based small businesses
- Non-technical users wanting simple setup
When Grasshopper is not a fit
- Healthcare providers . not HIPAA compliant
- Fee-sensitive buyers . hidden-fee reports are common
- Teams needing analytics, integrations, or call-center features
- International teams needing global coverage
Sources
official
- Quo security pageopenphone.cosecurity
- Quo (formerly OpenPhone) - App Storeapps.apple.comofficial
review
- Quo (OpenPhone) Review . Modern Business Phone Systemvalueaddvc.comreview
review
review
news
- Quo (OpenPhone) Alternativesdialnote.comreview
- Top 10 Quo Alternatives & Competitorskrispcall.comreview
- Sign Up for Grasshopper - Pricing Starting at $14/monthgrasshopper.comofficial
- Grasshopper Virtual Phone Systemgrasshopper.comofficial
- Grasshopper Security pagegrasshopper.comofficial
- The Grasshopper Outage: Co-Founders Responsegrasshopper.comofficial
- Grasshopper Review - The Good and Bad in 2026crazyegg.comreview
- Grasshopper Reviews | G2g2.comreview