Quo (formerly OpenPhone)
Worth it
Confidence: High
Buy if you're a startup or small team wanting shared calling, texting, and AI summaries with no IT setup.
Comparison
Quo (formerly OpenPhone) lands on Worth it, and RingCentral lands on Depends.
Buy if you're a startup or small team wanting shared calling, texting, and AI summaries with no IT setup.
Buy if you're a mid-size or larger organization with IT staff that wants phone, video, messaging, and contact center on one platform.
| Compare | Quo (formerly OpenPhone) | RingCentral |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Startups and small businesses | Mid-size and larger orgs consolidating communications |
| Who it's not for | Enterprises needing call-center routing and support SLAs | Tiny teams wanting a simple, cheap phone line |
| Privacy | No known public vulnerabilities found in the sources reviewed.² | Recent breach exposed 1.6M accounts; trust center and certifications exist; one recent WordPress plugin CVE.13 |
| Support quality | Reviewers flag limited enterprise-grade support | Support complaints recur across Reddit communities. |
| Public sentiment | App-store and G2 ratings run strongly positive, with occasional harsh dissent from small-business users.⁴ | G2 reviewers rate it highly, but sysadmin and MSP communities frequently complain about billing, support, and cancellations.11 |
| Biggest gotcha | Per-user pricing compounds with headcount; flat-rate alternatives exist⁹ | Advertised $19.99 is promotional; users cite standard plans at $24.99 plus add-on fees14 |