Service.com.au
Depends
Confidence: Medium
Homeowners can post a job in three steps and reviews skew positive, so it is low-risk to try for a one-off tradie job.
New check
Comparison
Service.com.au vs Airtasker
Service.com.au and Airtasker both land on Depends.
Airtasker
Depends
Confidence: Medium
Fine if you're a homeowner posting occasional odd jobs and vetting workers carefully.
| Compare | Service.com.au | Airtasker |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Homeowners needing a local tradie | One-off household tasks |
| Who it's not for | Tradies already burned by lead-gen sites | Tradespeople running a full-time business |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | 2018 third-party Typeform breach exposed some Airtasker user data; no dedicated security page found.15 |
| Support quality | Cold-call sales; unresolved scam complaints on Reddit | Complaint process skewed; 1.6/5 elsewhere |
| Public sentiment | Homeowners rate it highly while a vocal group of tradies on Reddit allege scam-like lead practices.¹ | Reviews are polarized: 4.3/5 on Trustpilot versus 1.6/5 on PissedConsumer, with workers recurring complaints about fees and one-sided disputes.10 |
| Biggest gotcha | Lead-gen model: you pay for exposure, not guaranteed jobs . the company says so itself.⁶ | Tiered service fees plus connection fees stack up for workers; budget your margin before bidding16 |
Pick Service.com.au when
- Homeowners needing a local tradie
- One-off repairs and quote comparisons
- Tradies wanting commission-free leads
- Small trade businesses avoiding job fees
When Service.com.au is not a fit
- Tradies already burned by lead-gen sites
- Anyone expecting guaranteed work . it is lead gen only
- Large trade firms needing scheduling or job-management software
- Buyers allergic to cold-call sales tactics
Pick Airtasker when
- One-off household tasks
- AU/UK homeowners hiring casual help
- Buyers wanting escrowed payments
When Airtasker is not a fit
- Tradespeople running a full-time business (12.5-20% per job)
- Anyone needing reliable dispute resolution
- US buyers expecting a deep local marketplace
- High-value or complex projects
Sources
- Service.com.au Reviews - Trustpilottrustpilot.comreview
- Service.com.au - Product Reviewproductreview.com.aureview
- Service.com.au : r/tradies - Redditreddit.comreview
review
- service.com.au experiences - Whirlpool Forumsforums.whirlpool.net.aureview
- Why Us | Service.com.auservice.com.auofficial
- Pricing | Service.com.auservice.com.auofficial
- How Dan Kerr grew service.com.au - SmartCompanysmartcompany.com.aunews
- Service.com.au Trust Score - Gridinsoftgridinsoft.comsecurity
- Trustpilot reviews of Airtaskeruk.trustpilot.comreview
- Airtasker Reviews and Complaints . PissedConsumerairtasker.pissedconsumer.comreview
review
- Airtasker caught up in Typeform data breach . iTnewsitnews.com.ausecurity
- What is the service fee? . Airtasker Supportsupport.airtasker.comofficial