Support Revolution Ltd
Depends
Confidence: Medium
Built for large organisations with heavy Oracle, SAP, or VMware support bills that plan to stay on their current versions.
Comparison
Support Revolution Ltd and Spinnaker Support both land on Depends.
Built for large organisations with heavy Oracle, SAP, or VMware support bills that plan to stay on their current versions.
A fit for large enterprises running Oracle, SAP, or VMware who want to cut vendor support costs and can live without vendor upgrades.
| Compare | Support Revolution Ltd | Spinnaker Support |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Large Oracle/SAP/VMware estates | Large Oracle/SAP estates |
| Who it's not for | Small teams without Oracle/SAP estates . nothing to support | Small businesses with a handful of licenses |
| Privacy | No known public vulnerabilities in Support Revolution's own service; they ship third-party SAP (monthly) and Oracle (quarterly) security patches for out-of-support systems.³ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Claims guaranteed response/resolution; weekly service desk reviews | Core offering; Gartner Market Guide recognized |
| Public sentiment | Only self-published testimonials were found; no independent review-site ratings appear in the sources reviewed.⁶ | Independent reviews are sparse: a G2 reviewer flagged unexpected costs while a customer testimonial praised ease of use.13 |
| Biggest gotcha | Third-party support freezes your version: no Oracle/SAP upgrades or official patches while enrolled⁵ | Quote-only pricing; one G2 reviewer flagged unexpected costs13 |