Teamwork.com
Depends
Confidence: Medium
Buy it if you run a client-services team that bills time and needs utilization, capacity, and margin visibility.
New check
Comparison
Teamwork.com vs ClickUp
Teamwork.com and ClickUp both land on Depends.
ClickUp
Depends
Confidence: Medium
Buy if a bigger team wants one app replacing tasks, docs, chat, and time tracking . and will invest in setup.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Agencies billing client time | Teams consolidating many tools into one |
| Who it's not for | Internal teams with zero billable time | Small teams wanting a simple shared to-do list |
| Privacy | No known public vulnerabilities found in the sources reviewed.³ | Certified (SOC 2, ISO 27001, HIPAA) but multiple public exposures, including a year-long email leak. |
| Support quality | 12-year user calls support thorough | No support evidence in sources |
| Public sentiment | Long-time users praise thorough support, but Capterra reviewers heavily criticize speed, lag, and constant-internet dependency.⁵ | Users praise consolidation power but many report bloat, pricing changes, and trimming usage down to a few features.14 |
| Biggest gotcha | Enterprise controls (SSO/SCIM, audit logs, priority support) sit behind a custom Scale tier at ~$69.99+/user/month.⁷ | Public-site API key leaked enterprise and government emails for over a year |
Pick Teamwork.com when
- Agencies billing client time
- Professional services teams tracking utilization
- Client-work teams needing margin visibility
- Software implementation teams
When Teamwork.com is not a fit
- Internal teams with zero billable time
- Small teams wanting a simple task list
- MSPs . SuperOps or ConnectWise fit better
- Buyers wanting AI that executes delivery work
Pick ClickUp when
- Teams consolidating many tools into one
- Docs-heavy, multi-department orgs
- Agencies tracking tasks and time together
- Free-tier starters testing work management
When ClickUp is not a fit
- Small teams wanting a simple shared to-do list
- Anyone replacing a lightweight task app . setup and admin outweigh it
- Security-strict buyers with a leak history and ignored disclosures
- Solo users . the everything-app is overkill
Sources
- Teamwork.com official siteteamwork.comofficial
- Teamwork.com pricing plansteamwork.comofficial
- Teamwork.com product security pageteamwork.comsecurity
- Teamwork.com reviews on Capterracapterra.comreview
- Teamwork.com reviews on Trustpilottrustpilot.comreview
- Teamwork.com pricing tiers and coststhedigitalprojectmanager.comreview
- Teamwork.com pricing: what enterprises actually payvendorbenchmark.comreview
- Best AI-PSA software 2026 rankedrocketlane.comreview
review
- Birdview PSA as Teamwork alternativebirdviewpsa.comreview
- ClickUp official siteclickup.comofficial
- ClickUp product profilemazikbox.comreview
- ClickUp reviews roundupcheckthat.aireview
- Reddit: app ClickUp used to bereddit.comreview
- Reddit: replaced with something simplerreddit.comreview
- Researcher claims ignored disclosurescybernews.comsecurity