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DICE Review

Depends

Should I use DICE?

We'll get you out more. We bring the best live events to people around the world. See what concerts, tours, and festivals are happening in your area. - dice.fm

· 2 days ago

DICE is a free consumer app for finding and buying concert, tour, and festival tickets in major cities. Download it if you attend live shows in a covered city; skip it if your city lacks DICE listings or if fee complaints bother you.

Confidence

Medium. Based on 10 relevant public sources; many search results matched unrelated Dice products (jobs board, gaming dice, hardware).

Ratings

  • Value for money
  • Ease of use
  • Feature depthNo evidence on feature depth
  • Support quality
  • Security postureNo security page found publicly

Pricing

Free app

Ticket buyer

ModelNot disclosed
Monthly feesPer ticket
HardwareNot disclosed
Free tierYes

Best for

  • Gig-goers in covered cities
  • Concert and festival discovery
  • Fans who buy tickets on their phone
  • Club and indie show audiences

Not for

  • Fans in cities without DICE coverage
  • Businesses shopping for ticketing software
  • Price hunters who compare total checkout costs
  • Job seekers; the tech-jobs Dice lives at

Gotchas - check before you buy

medium

Some buyers report unexpected charges after they pay.

medium

BBB hosts a complaint page for the New York ticket sales entity.

low

Purchase and refund terms differ by country; read your local terms.

low

No public security page exists; that limits vendor transparency.

Pros and cons

Pros

  • Puts concerts, tours, and festivals in one app
  • Shows live events happening in your area
  • Documents its fee structure in a public help center
  • Publishes purchase terms and a privacy policy per country

Cons

  • Fans report unexpected charges and frustrating customer service
  • BBB lists complaints for its event ticket sales
  • No security page found on the site

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x4review x4security x1news x1

Key stats

  • Value for money: 2/5

    Rating

  • Free app

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Fans report unexpected charges at checkout
  • Ease of use: 4/5. Guess: App known for clean event discovery
  • Feature depth. No evidence on feature depth
  • Support quality: 2/5. Complaints cite frustrating customer service
  • Security posture. No security page found publicly
  • Yes Free tier Free app; you pay per ticket bought
  • Per ticket Fees Explained in the 'How DICE fees work' help article
  • Listed on BBB Complaints Event ticket sales profile in New York
  • Consumer ticketing Category Dice.fm, not the dice.com tech jobs board

Pricing

Ticket buyer

Free app

  • Browse events for free
  • Pay per ticket you buy
  • Fees explained in the help center

Security

No known vulnerabilities found in the sources reviewed.

What users say

snippets point to fee and support complaints on BBB, Facebook, and Trustpilot, but no full user quotes appear in the evidence.

Full analysis

Based on 10 relevant public sources; many search results matched unrelated Dice products (jobs board, gaming dice, hardware).

Free gig-ticket app for big-city music fans. Good discovery; fee complaints and city coverage are the catch.

Methodology

Based on 10 relevant public sources; many search results matched unrelated Dice products (jobs board, gaming dice, hardware).

Read how a report is made.

Sources

  1. DICE Reviews | Read Customer Service Reviews of dice.fmtrustpilot.com
    review
  2. Complaints - DICEbbb.org
    review
  3. Frustrating customer service experience with unexpected feesfacebook.com
    review
  4. Dice Reviews – Summary, Pros & Constickettailor.com
    review
  5. How DICE fees workdicefm.zendesk.com
    official
  6. United States Purchase Termsdicefm.zendesk.com
    official
  7. United States Privacy Policy for DICE Usersdicefm.zendesk.com
    official
  8. Get help - DICEdice.fm
    official
  9. Security pagedice.fm
    security
  10. Dice (ticketing company)en.wikipedia.org
    news

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